Change Manager, IT
Tactic - Connecting Regional Industry
Legal Market Researcher, German Linguist
Thomson Reuters
full-time
Posted on:
Origin: • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Outbound call Recruiting legal decision-makers for bespoke client projects and work towards monthly target and yearly completion
- Secure and conduct telephone interviews and support a project-based quota of interviews each month
- Maintain consistent and accurate recording of respondents’ answers during interviews and using call recordings
- Translate any German interviews into English to translation guidelines
- Manage schedule of interview appointments and provide clear communication to respondents
- Keep Thomson Reuters database accurate and up-to-date using computer systems and Salesforce
- Undergo training on Salesforce and data input
- Explain research incentives to respondents to encourage participation
- Opportunity to assist Custom Insight projects and support skill development
Requirements
- Proficiency in both German and English
- High School diploma or equivalent
- Experience dealing with clients / customers in a professional, courteous manner
- Ability to work to targets – setting goals and working to individual or team targets
- Good literacy, numeracy and spoken communication skills
- Need to have a good working knowledge of Microsoft Office
- Preferred: Outbound calling experience (e.g. sales, market research)
- Preferred: A background or interest in the legal market or research
