Thomson Reuters

Senior DevOps Engineer

Thomson Reuters

full-time

Posted on:

Origin:  • 🇮🇳 India

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Job Level

Senior

Tech Stack

AWSCloudEC2JavaLinuxTerraform

About the role

  • Perform change management functions involving software deployment and server maintenance requests
  • Coordinate and plan changes with other technology teams involving servers within our environment
  • Respond and mitigate incidents as they occur within the environment
  • Contribute details to post incident review process
  • Communicate and escalate customer impacting issues according to department guidelines
  • Represent operations in a technical fashion to leadership and development teams
  • Lead projects and engagements that evolve the stability, scalability, and supportability of the WLN Services environment
  • Partner with development and other operations team to continue evolving our monitoring and operational procedures for the Novus Services architecture
  • Be a customer advocate ensuring service requests are completed and assigned with the appropriate priority within the operations teams
  • Update support documentation as needed as environment changes occur

Requirements

  • College degree or technical certification
  • Minimum of 5 to 7 years of experience in an enterprise level operation support role and Devops
  • Excellent written and verbal communication skills
  • Strong collaboration skills
  • Desire to work in a fast-paced, agile based environment
  • SRE knowledge on skills such as AWS - (EC2, ECS, VPC, s3, RDS, AWS DevOps, Cloudformation, Lamba), Github , Tomcat , terraform, Datadog
  • Familiarity of ITIL Change and Incident management processes
  • Familiarity with software development and QA practices (e.g. Agile)
  • Familiarity of database and networking concepts
  • Note: This role requires working night shifts, scheduled from 7:00 PM to 4:00 AM OR 6:00 PM to 3:00 AM IST