Thomson Reuters

Senior SAP Integration, Service Management

Thomson Reuters

full-time

Posted on:

Origin:  • 🇲🇽 Mexico

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Job Level

Senior

Tech Stack

ETLITSM

About the role

  • Deliver SAP WRP and S4 service lifecycle management focusing on day-to-day operation and service improvement, ensuring reliability and availability
  • Collaborate with different partners and teams to implement IT standards (operational, compliance, etc) for SAP systems
  • Monitor, support, and improve services according to incident, change, and problem management for daily operations according to IT TR and SAP standards
  • Internal cross-functional collaboration for SAP transformation, continuous process improvement and advisory on high-value propositions considering best practices
  • Active collaboration in SAP migration to S4, including integration for systems related to architecture for modules/technical accordingly
  • Partner with application development teams to deliver operational readiness for new applications and features
  • Collaborate with stakeholders such as business teams, product owners, and project management in defining roadmaps for applications and processes
  • Drive continual service improvement and innovation in productivity, software quality, and reliability, including meeting/exceeding SLAs
  • Monitor and analyze business operational and technical key metrics

Requirements

  • Bachelor’s degree or equivalent required; Computer Science or related technical degree preferred
  • Fluent English
  • 5+ years of experience in SAP Integration/ETL across configuration, development, testing, and release
  • Broad understanding of technologies used to build and operate distributed application systems
  • Experience managing data center systems/infrastructure
  • Proven track record participating in projects and initiatives with ambiguous details
  • Strong customer service, problem-solving, organizational, and conflict management skills
  • Strong IT Service Management and standards experience
  • Excellent critical thinking, communication, presentation, documentation, troubleshooting, and collaborative problem-solving skills
  • Proven ability to learn new technologies quickly
  • Hands-on experience with programming and scripting languages
  • Comfortable in a fast-paced environment and motivated by complex technical and business challenges
  • ITIL knowledge
  • Upload updated resume in English to apply