Principal Technical Trainer

Thomson Reuters

Principal Technical Trainer delivering CoCounsel Legal and legal-product training for Thomson Reuters customers and partners. Creating AI-focused curricula, workshops, eLearning, and certification content.

Posted 9/9/2026full-timeEagan • Minnesota • 🇺🇸 United StatesLead💰 $100,100 - $185,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates deep expertise in CoCounsel Legal and legal technology, with a strong focus on delivering effective training and fostering an AI-first mindset. Capable of managing diverse training needs and ensuring a positive learner experience through excellent communication and collaboration.

Highest-signal resume keywords

Juris Doctorate (JD)Experience With Legal TechnologyTraining Delivery ExperienceStrong Communication SkillsGenerative AI Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CoCounsel LegalWestlawPractical LawLegal TrackerHighQTraining DesignData AnalysisWorkshop FacilitationHands-On Learning ActivitiesTechnical Issue Management

Soft Skills

Customer-Centric MindsetCollaborationAdaptabilityPositive Learner ExperienceIndependent Work Habits

Tools & Technologies

Generative AI ToolsELearning PlatformsWebinar SoftwareOffice Hours ManagementCertification Exam Tools

Certifications & Qualifications

Bar Admission

Industry Keywords

Legal PracticeBusiness TransformationAI-First MindsetCompliance MattersTransactional Matters

About the role

Key responsibilities & impact

Lead product training primarily focused on CoCounsel Legal
Deliver training on Legal Tracker, HighQ, Westlaw, and Practical Law as business and customer needs evolve
Deliver multi-client workshops and dedicated single-client sessions virtually or onsite at customer, partner, or company locations
Partner with curriculum designers, learning experience designers, Professional Services, subject matter experts, and customers to identify training needs and delivery methods
Co-create training that drives business transformation, AI-first mindsets, and deep CoCounsel expertise
Stay current on professional-grade AI, legal practice, and market developments
Continuously update training assets across instructor-led workshops, webinars, office hours, on-demand workshops, eLearning, videos, certification exams, and toolkits
Maintain instructor and participant guides for accuracy, clarity, and accessibility
Collect and analyze learner feedback and training data, including surveys, NPS, completion, and adoption metrics
Build and maintain deep product expertise in CoCounsel Legal and the legal product portfolio
Use generative Thomson Reuters AI tools to accelerate work and improve deliverables
Record time and engagement details for billing and utilization reporting
Submit timely expense reports for business travel
Deliver attendance reports and support operational tasks such as managing waitlists

Requirements

What you’ll need

Juris Doctorate (JD) with bar admission in at least one U.S. state (REQUIRED)
Experience with legal technology and/or AI-based platforms, such as CoCounsel Legal, Westlaw, Practical Law, Legal Tracker, or HighQ
Experience delivering live and virtual training to groups from approximately 10 to 50+ participants
Experience designing and facilitating practical, hands-on learning activities that drive adoption
Ability to manage technical issues, varied participant skill levels, and product changes while maintaining a positive learner experience
Excellent written and verbal communication; ability to explain complex concepts clearly and simply
Customer-centric mindset with measurable training impact
Effectiveness working across a complex, matrixed organization to build alignment
Experience leading cross-functional projects and delivering results on time
Strong collaboration and independent work habits
Strong technical skills leveraging generative and agentic AI
Adaptability across diverse and emerging technology
Willingness to travel for onsite training as needed
Preferred: minimum of 2 years as a practicing attorney in a General Counsel office, or at least 2 years as a practicing attorney handling compliance or transactional matters

Benefits

Comp & perks

Flexible hybrid working environment for office-based roles
Work from anywhere for up to 8 weeks per year
Flexible vacation
Two company-wide Mental Health Days off
Headspace app access
Retirement savings
Tuition reimbursement
Employee incentive programs
Resources for mental, physical, and financial wellbeing
Two paid volunteer days off annually
Pro-bono consulting projects and ESG initiatives
Health, dental, vision, disability, and life insurance programs
401(k) plan with company match
Competitive vacation, sick and safe paid time off
Paid holidays, including two company mental health days off
Parental leave
Sabbatical leave
Optional hospital, accident and sickness insurance paid 100% by the employee
Optional life and AD&D insurance paid 100% by the employee
Flexible Spending and Health Savings Accounts
Fitness reimbursement
Employee Assistance Program
Group Legal Identity Theft Protection benefit paid 100% by employee
529 Plan access
Commuter benefits
Adoption & Surrogacy Assistance
Employee Stock Purchase Plan
Potential eligibility for an Annual Bonus based on enterprise and individual performance