HR Generalist

THOMPSON Child & Family Focus

As a Human Resources Generalist, manage employee relations and compliance for an organization focused on trauma-informed care. Ensure effective policies and support systems for a diverse workforce.

Posted 7/3/2026full-timeMatthew • North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $62,000 - $68,000 per yearWebsite

About the role

Key responsibilities & impact

Assist with the development and implementation of policies and procedures.
Manage the unemployment claims process.
Manage the worker’s compensation and ADA processes.
Support the leaves of absence and benefits administration processes, serving as backup to the HR Specialist.
Work with leaders and staff to foster positive employee relations and resolve conflicts.
Conduct thorough, unbiased employee investigations and recommend course of action.
Maintain HR file compliance by conducting background rechecks, interpreting results and assisting with audit preparation.
Recredential staff as applicable.
Partner with Talent Acquisition Specialists to assist with full cycle recruitment as needed.
Research and develop job descriptions for new or changing roles within the organization.
Perform other HR related duties as needed.
Be punctual, arrive on time, and prepared.
Display a high degree of openness to coaching and feedback.
Contribute to a positive team culture through your actions, attitude, and communications.
Consistently deliver excellent customer service to internal and external customers.
Use a trauma-informed approach in their daily work and interactions with others using the principles of CARE: Developmentally Focused, Family Involved, Relationship Based, Competence Centered, Trauma Informed, and Ecologically Oriented.

Requirements

What you’ll need

Bachelor’s degree required.
Minimum four years experience in the human resources field.
Minimum two years of experience in employee relations, conducting full investigations.
Minimum two years of experience with full cycle recruitment, onboarding and background checks.
Proficient in Microsoft Office Suite application software.
Proficient working with automated human resource management systems.
SHRM or HRCI certification preferred.
Must have a valid Driver License and meet any credentialing, licensing, and privileging standards as it pertains to the department you are in.
All potential job candidates must pass a drug screening test, and an extensive background check is required.

Benefits

Comp & perks

3 weeks paid time off (PTO) first year plus 10 paid holidays!
Health, Dental, Vision, Short-Term and Long-Term Disability and Life insurance options
401K Match
Education Reimbursement
Referral Bonus
Paid time off for volunteering in the community
Free EAP services
Mileage Reimbursement
iPhone and Laptop provided for eligible roles
Multiple opportunities for growth

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Human Resource ManagementBackground ChecksOnboardingPolicy DevelopmentClaims ManagementADA ProcessesLeaves of Absence AdministrationJob Description DevelopmentInvestigative TechniquesTrauma-Informed Approach

Soft Skills

Conflict ResolutionCustomer ServiceTeam CollaborationOpenness to FeedbackPositive Attitude

Certifications

SHRM CertificationHRCI CertificationValid Driver License