Community Manager
Thinkingbox
full-time
Posted on:
Location Type: Hybrid
Location: Toronto • 🇨🇦 Canada
Visit company websiteSalary
💰 CA$50,000 - CA$60,000 per year
Job Level
Mid-LevelSenior
About the role
- Manage and engage brand communities across social platforms including Instagram, TikTok, X, and others
- Monitor comments, DMs, and mentions and respond in a timely, brand appropriate way
- Track trends, memes, platform updates, and cultural moments and flag opportunities for the team
- Surface insights from community behavior and social performance to inform content and strategy
- Support social calendars and campaign rollouts from a community perspective
- Collaborate with strategists, creatives, and producers to ensure content feels native to each platform
- Assist with reporting and analysis including sentiment, engagement, and community growth
- Help maintain brand voice and tone across all community interactions
Requirements
- Entry level to early career with experience in social media, community management, or digital marketing
- Strong understanding of social platforms and how audiences interact on each
- Naturally curious about internet culture, trends, and online conversations
- Comfortable writing short form copy that sounds human, clear, and on brand
- Organized, responsive, and detail oriented
- Interested in strategy and eager to learn how insights translate into creative ideas
- Able to work collaboratively in a fast paced agency environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
social media managementcommunity managementdigital marketingcopywritingreportinganalysistrend trackingcontent strategyengagement analysissentiment analysis
Soft skills
organizational skillsresponsivenessdetail orientedcollaborationcuriositycreativitycommunicationadaptabilitystrategic thinkingtime management