Account Director
Thinkingbox
full-time
Posted on:
Location Type: Hybrid
Location: Los Angeles • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Manage and develop senior level relationships with both existing and new clients
- Operational and strategic management for client relationships, client satisfaction and deliverables, and overall quality of projects
- Work within a collaborative, creative and development team
- Produce big results while maintaining a positive attitude and having fun
- Support producers with managing client requirements, communications and balancing project schedules and budget
- Leverage strong working knowledge of social production to effectively speak to process, timelines, and requirements internally and externally
- Contribute to a culture of excellence around creative use of social media in advertising and marketing
- Support Managing Director on new business pitches
- Work with clients in proactively identifying new business opportunities
- Ensure wider team members are kept informed of market opportunities
- Act as a leader for social media marketing, content creation, creative ideation
- Ensure project profitability across all client projects and deliverables
- Provide senior management with reports on performance, team and project status, and upcoming opportunities
- Monitor capacity of team members and adapt to change with risk assessment and mitigation
- Lead annual planning sessions with clients
Requirements
- 6+ years of account management at a social or digital agency
- Knowledge and passion for the social and digital world
- Proven track record of hitting client growth targets and delivering consistent revenue
- Self-motivated with strong initiative
- Outstanding leadership skills with a can do attitude
- Extremely organized and can multitask like a wizard
- Excellent verbal and written communication skills
- Excellent presentation skills
- Solid understanding of social production workflows, deliverables, and processes
Benefits
- Inclusive work environment
- Opportunities for professional development
- Vibrant and fun work culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managementsocial production workflowsclient growth targetsrevenue deliveryproject profitabilityrisk assessmentproject schedulingbudget managementcontent creationcreative ideation
Soft skills
leadershipself-motivatedinitiativeorganizational skillsmultitaskingverbal communicationwritten communicationpresentation skillspositive attitudecollaboration