Thinking IT Corp.

Workforce Manager – Global

Thinking IT Corp.

full-time

Posted on:

Location Type: Remote

Location: Arizona • United States

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Support day-to-day operations by coordinating schedules, resources, and team workloads.
  • Act as a point of contact for employee queries related to operational processes, policies, and workflows.
  • Work closely with department leads to ensure projects are on track, deadlines are met, and operational bottlenecks are addressed.
  • Assist in workforce planning, including tracking availability, allocation, and capacity management.
  • Facilitate cross-functional communication and help translate strategic objectives into actionable tasks.
  • Maintain accurate operational records, reports, and dashboards for leadership review.
  • Support onboarding, training, and other people-focused initiatives as needed.
  • Identify opportunities for process improvement and implement operational best practices.
  • Provide executive-level support when required, including preparing reports, presentations, and updates for senior leadership.

Requirements

  • 3–5 years of experience in operations, project management, or workforce coordination.
  • Strong organizational and time management skills, with the ability to manage multiple priorities.
  • Excellent communication and interpersonal skills; comfortable interacting with all levels of an organization.
  • Basic understanding of HR-related processes (onboarding, employee support, workforce planning) is a plus.
  • Experience with project management tools (Asana, Monday, Jira, etc.) and productivity software (Google Workspace, MS Office).
  • Problem-solving mindset with a proactive and solutions-oriented approach.
  • Ability to work independently while maintaining strong collaboration across teams.
Benefits
  • Paid Time Off.
  • Performance base bonuses.
  • Async work model.
  • Work from anywhere.
  • Be part of a dynamic and growing team where your input directly impacts operational efficiency and employee experience.
  • Opportunity to blend strategic thinking with hands-on execution.
  • Exposure to cross-functional operations, projects, and leadership-level work.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
operationsproject managementworkforce coordinationprocess improvementcapacity managementonboardingemployee support
Soft Skills
organizational skillstime managementcommunication skillsinterpersonal skillsproblem-solvingcollaboration