QA Automation Engineer

• Develop tools to automate the standup of Elastic Observability for customers and provide ongoing lifecycle management of the platform
• Develop internal automation tools and applications to reduce upgrade times
• Develop applications for new customer onboardings to improve accuracy and time to go-live
• Design, develop, and execute automated scripts for APIs, including functional, performance, security, and integration testing.
• Partner with other teams to integrate automation functions with ServiceNow
• Identify, document, and track defects found during API testing, collaborating with development teams for resolution.
• Work closely with software developers, QA engineers, and other stakeholders to understand API functionalities, requirements, and testing needs.
• Implement and maintain CI/CD processes to ensure that changes are tested, approved, and deployed in an automated and secure manner
• Work with security and compliance teams to implement security and compliance controls and ensure that they are being followed
• Create and maintain technical documentation.
• Serve as a subject matter expert and escalation point for automation technologies.
• Communicate with customers and internal team with transparency
• Complete training and certification as assigned to further skills and knowledge.

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