Technical Writer
Thinkahead Consultant Psychologist Pty Ltd
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇮🇳 India
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Develop, write, and maintain technical documentation, including user guides, standard operating procedures, knowledge base articles, and training materials.
- Translate complex technical concepts into clear, accessible language tailored for both technical and non-technical audiences.
- Collaborate with subject matter experts (SMEs) to gather information and ensure accuracy of all documentation.
- Establish and maintain documentation standards, templates, and style guides to ensure consistency across all outputs.
- Manage multiple documentation projects simultaneously, meeting deadlines and maintaining high quality.
- Continuously update documentation based on product changes, customer feedback, and evolving business needs.
- Leverage tools and platforms for content management, version control, and publishing.
- Support the creation of visual aids such as diagrams, flowcharts, and screenshots to improve comprehension.
- Creation of visual process workflow diagrams to improve clarity.
- Other job duties as assigned
Requirements
- Proven experience (3–5 years) as a technical writer, ideally in a technology, SaaS, or engineering environment.
- Experience working in documentation tools (eg: Confluence, Markdown, MS Word, and other authoring platforms).
- Experience working with tools commonly used for creating professional diagrams (Visio, Lucid Chart).
Benefits
- Medical, Dental, and Vision Insurance
- 401(k)
- Paid company holidays
- Paid time off
- Paid parental and caregiver leave
- Plus more! See benefits https://www.aheadbenefits.com/ for additional details.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical writingdocumentation standardsuser guidesstandard operating proceduresknowledge base articlestraining materialsvisual aidsworkflow diagramsversion controlcontent management
Soft skills
collaborationcommunicationproject managementattention to detailadaptabilitytime managementproblem-solvingclarity in writingaudience awarenessaccuracy