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Manager, Employee Communications
Thinkahead Consultant Psychologist Pty LtdManager, Employee Communications leading communications strategy and employee engagement initiatives. AHEAD builds platforms for digital business and strives for a culture of belonging.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and executing strategic internal communications plans, translating complex business topics into clear employee-facing narratives, and leveraging AI tools to enhance communication workflows. Proven ability to build trusted relationships with leaders and stakeholders while managing sensitive communications effectively.
Highest-signal resume keywords
Internal CommunicationsChange CommunicationsStrategic Communications PlanningExecutive MessagingAI Generative Tools
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Content DevelopmentStorytellingWriting and EditingCommunications PlansLeader ToolkitsIntranet ContentNewslettersFAQsEmployee Engagement DataCommunication Metrics
Soft Skills
ConfidenceCreativityStrong JudgmentRelationship BuildingDiscretion
Tools & Technologies
Employee Communications PlatformsIntranet ToolsDigital Workplace ChannelsAI/Search Tools
Industry Keywords
Corporate CommunicationsOrganizational ChangeTransformation ProgramsEmployee ExperienceCulture Activation
About the role
Key responsibilities & impact- Partner with business leaders, transformation teams, and initiatives teams to understand current state and future goals around companywide, high-impact initiatives, enterprise priorities, organizational changes, and other business-critical efforts.
- Develop and execute strategic internal communications plans to address identified needs.
- Translate complex business priorities, change initiatives, and leadership direction into clear, relevant, employee-facing narratives and communications that help employees understand what is changing, why it matters, and what it means for them.
- Lead narrative tracking and validation across initiatives and enterprise communications to maintain visibility into what has been communicated, how storylines are developing, and where alignment or reinforcement may be needed.
- Manage organizational attention by identifying where communications may overlap, compete, or create noise, and develop approaches that create more focused and effective employee communications.
- Create content including messaging, communications plans, leader toolkits, FAQs, intranet content, newsletter content, talking points, communications calendars reports, and other materials that support clarity, alignment, adoption, and engagement.
- Partner with the Senior Director to support leader communications, including leadership previews, cascade materials, talking points, follow-up communications, employee-facing messaging for high-impact moments, and other leader communications enablement resources.
- Support maintenance and evolution of internal crisis communications materials.
- Partner with Employee Experience leads to connect communications with employee recognition, culture activation, employee storytelling, engagement moments, and community-building efforts where appropriate.
- Leverage AI as a co-creator to evolve traditional approaches to Communications workflows and outputs.
Requirements
What you’ll need- 7+ years of experience in internal communications, employee communications, corporate communications, change communications, or a related field.
- Confidence and creativity in approach to strategic communications.
- Strong writer and editor with a storytelling mindset who uses context, examples, and human relevance to bring the story to life.
- Ability to translate complex business topics into clear, concise, employee-friendly communications.
- Experience supporting enterprise initiatives, organizational change, leadership communications, or transformation programs.
- Ability to build trusted relationships with leaders and stakeholders across functions and levels.
- Experience writing for executive voices.
- Strong judgment, discretion, and ability to manage sensitive or high-impact communications.
- Understanding of how to communicate with different audiences and title levels across an organization.
- Experience developing communications plans, leader toolkits, FAQs, intranet content, newsletters, and executive messaging.
- Comfort working in a matrixed environment with multiple priorities, stakeholders, and communication channels.
- Ability to use employee feedback, engagement data, channel metrics, and other insights to improve communication effectiveness.
- Experience with employee communications platforms, intranet tools, AI/search tools, or digital workplace channels preferred.
- Comfort and experience leveraging AI generative tools to co-create and evolve workflows and outputs.
Benefits
Comp & perks- Medical, Dental, and Vision Insurance
- 401(k)
- Paid company holidays
- Paid time off
- Paid parental and caregiver leave
- Plus more! See benefits https://www.aheadbenefits.com/ for additional details.