Briefings Associate

Thinkahead Consultant Psychologist Pty Ltd

Briefing Associate coordinating Executive Briefings at AHEAD. Responsible for logistics, client interactions, and delivering exceptional experiences.

Posted 7/9/2026full-timeLibertyville • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $60,000 - $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in event coordination and client hospitality, with a strong focus on managing logistics, communication, and delivering exceptional experiences. Proficient in utilizing briefing management systems and CRM tools to enhance operational efficiency and track performance metrics.

Highest-signal resume keywords

Event CoordinationLogistics ManagementSalesforce.com ProficiencyBriefing Management ToolsClient Hospitality

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Logistics ManagementEvent CoordinationAV CoordinationRoom SetupCatering ManagementBriefing Program ExperienceClient Experience EnhancementMetrics TrackingAgenda ManagementPresentation Material Coordination

Soft Skills

Strong Organizational SkillsExcellent Communication SkillsHigh Attention to DetailProfessional PresenceAbility to Manage Multiple Deadlines

Tools & Technologies

Salesforce.comBriefingSourceOutlookTeamsPowerPointExcel

Industry Keywords

B2B MarketingCustomer HospitalityIntegration ServicesProfessional ServicesEvent Management

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Coordinate all tactical components of Foundry briefings and tours (scheduling, invitations, room bookings, logistics, hospitality, room setup, catering, badging, transportation coordination as needed).
Support the Briefings Program Manager in qualifying briefing requests, confirming objectives, and translating them into agendas and run‑of‑show documents tailored to the client and opportunity.
Manage briefing agendas, presenter lineups, timing, and transitions to keep sessions on track and aligned to client goals.
Serve as on-site host for Foundry briefings—greeting guests, providing orientation, supporting tours of the integration facility, and ensuring a polished, high-touch experience throughout.
Coordinate AV, room technology, demos, and presentation materials, escalating issues to the appropriate technical teams when needed.
Partner with Foundry Operations, Warehousing, and Engineering teams to align tours and briefings with active programs and real‑world work on the Foundry floor, highlighting our integration and lifecycle services.
Work closely with sales, solutions engineering, and marketing to ensure Foundry briefings are connected to active pursuits and strategic accounts.
Coordinate with Facilities and Security at both Libertyville and Chicago to manage visitor access, safety requirements, and facility readiness.
Use the digital Briefing Management System (e.g., BriefingSource) and CRM tools (Salesforce.com) to manage requests, track attendance, maintain agendas, and support pipeline and ROI reporting.
Own day-to-day briefing operations tasks such as room holds, calendar invites, visitor lists, meal orders, swag inventory, agendas, name badges, tent cards, signage, and in-room collateral.
Coordinate travel and hotel recommendations for visiting clients as needed, ensuring an end‑to‑end, hospitality‑quality experience that reflects AHEAD’s brand.
Support tracking of briefing metrics (volume, locations, briefing type, account segment, outcomes) and assist with recap and impact reporting.
Help maintain and evolve standard briefing templates, agenda frameworks, and Foundry tour flows for different industries and solution areas (e.g., Foundry IMS, networking, data center, platform engineering).
Capture feedback from clients, AHEAD stakeholders, and presenters; recommend improvements to continuously enhance the Foundry briefing experience.
Support internal communications to increase awareness of the Foundry Experience and briefing offerings with sales, partners, and internal teams.
Assist with select field or national events at Libertyville or Chicago that feature Foundry tours or workshops, as bandwidth allows.
Other job duties as assigned

Requirements

What you’ll need

Bachelor’s degree in Business, Communications, Marketing, Hospitality, or related field, or equivalent work experience.
2–4 years of experience in event coordination, customer hospitality, briefing centers, sales meetings, or similar client‑facing roles.
Demonstrated experience managing logistics for in‑person meetings or events (room setup, catering, AV coordination, guest services).
Strong organizational skills with the ability to manage multiple briefings and deadlines in a fast‑paced environment.
Excellent verbal and written communication skills; confident working with internal stakeholders at all levels.
High attention to detail, professional presence, and a passion for delivering exceptional client experiences.
Experience with briefing programs, executive visits, or experience centers.
Familiarity with Salesforce.com, briefing management tools (e.g., BriefingSource), and standard productivity tools (Outlook, Teams, PowerPoint, Excel).
Background in technology, professional services, or B2B marketing.
Comfortable working on a production-oriented campus (integration/logistics environment) with appropriate safety practices.

Benefits

Comp & perks

Medical, Dental, and Vision Insurance
401(k)
Paid company holidays
Paid time off
Paid parental and caregiver leave
Plus more! See benefits https://www.aheadbenefits.com/ for additional details.