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Senior Engineer – Privileged Access Management
Thinkahead Consultant Psychologist Pty LtdSenior PAM Engineer leading design, implementation, and operations of PAM solutions for MSP customers focusing on BeyondTrust platform.
Tech Stack
Tools & technologiesCloudCyber SecurityITSMLinuxPythonServiceNowUnix
About the role
Key responsibilities & impact- Lead architecture and design of multi-tenant BeyondTrust PAM services for MSP customers, including onboarding of new tenants and standardization of service offerings.
- Architect secure privileged access workflows for infrastructure, applications, databases, cloud platforms, and network devices, aligned to least-privilege principles and regulatory requirements.
- Implement and maintain BeyondTrust Password Safe and related components, including:
- Discovery and onboarding of privileged accounts and systems
- Password rotation policies and check-in/check-out workflows
- Session brokering, recording, and real-time monitoring
- Approval workflows and just-in-time (JIT) access
- Implement and maintain BeyondTrust Privilege Management for endpoints and servers (Windows and Linux/Unix), including policy design, deployment, and tuning to minimize user/admin friction while enforcing least privilege.
- Design and maintain highly available and secure BeyondTrust infrastructure, including clustering, scaling, upgrades, patching, and disaster recovery strategies across customer environments.
- Integrate PAM with identity and security platforms, including:
- Active Directory / Entra ID / LDAP and other directories for authentication and group-based access
- MFA/SSO platforms using SAML/OIDC/OAuth2
- SIEM and logging platforms for monitoring and alerting on privileged activity
- ServiceNow and other ITSM tools for request, approval, and ticket correlation workflows
- Develop and maintain automation and tooling (e.g., PowerShell, Python, REST APIs) to:
- Accelerate onboarding and lifecycle management of privileged accounts and systems
- Enforce configuration standards and policies at scale
- Generate reports and dashboards for compliance and operational KPIs
- Lead end-to-end customer onboarding to the PAM service, including:
- Requirements gathering, use case definition, and risk assessment
- Designing onboarding playbooks and standard reference architectures
- Coordinating with internal and customer teams to implement and validate PAM controls
- Define and maintain standardized PAM policies and baselines across customer environments, including credential management, access approval patterns, session monitoring, and privileged elevation rules.
- Conduct security and risk assessments of existing privileged access practices, recommend remediation plans, and track execution to closure.
- Serve as subject matter expert and escalation point for PAM-related incidents and service requests, including troubleshooting BeyondTrust platform issues and complex access problems.
- Collaborate with security, infrastructure, network, and application teams (internal and customer) to ensure PAM controls are aligned with broader security architecture and operational requirements.
- Develop and maintain comprehensive documentation, including:
- Platform architectures and configuration standards
- Customer-specific runbooks and operational procedures
- Onboarding and migration playbooks
- Knowledge base articles and FAQs for internal and customer use
- Provide mentoring and guidance to team members on PAM concepts, BeyondTrust best practices, and secure operations in a managed services context.
- Communicate with customers and internal stakeholders with transparency, providing regular status updates, risk/issue visibility, and technical recommendations.
- Complete training and certification as assigned to further skills and knowledge, including PAM and BeyondTrust-specific certifications where applicable.
- *Other job duties as assigned
Requirements
What you’ll need- Minimum Required – A college degree or equivalent in Information Systems, Computer Science, Cybersecurity, or a related field. Unique education, specialized experience, skills, knowledge, training, or certification may be substituted for formal education.
- Minimum of 7 years of related experience in IT operations, infrastructure engineering, or cybersecurity, with significant hands-on responsibility for privileged access controls in enterprise environments.
- 3+ years of direct experience designing, implementing, and operating PAM solutions (BeyondTrust strongly preferred; experience with platforms such as CyberArk or Delinea is a plus).
- Experience delivering services in a managed services or consulting capacity, including direct customer engagement and multi-tenant or multi-customer environments.
- Demonstrated experience leading technical initiatives, driving cross-functional projects, and mentoring junior team members.
- Experience working with regulated or compliance-driven environments (e.g., SOX, PCI DSS, HIPAA, ISO 27001) and supporting audit and evidence collection for privileged access controls.
Benefits
Comp & perks- Medical, Dental, and Vision Insurance
- 401(k)
- Paid company holidays
- Paid time off
- Paid parental and caregiver leave
- Plus more! See benefits https://www.aheadbenefits.com/ for additional details.
ATS Keywords
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Hard Skills & Tools
PAM solutionsBeyondTrustCyberArkDelineaPowerShellPythonREST APIssession brokeringpassword rotation policiesdisaster recovery strategies
Soft Skills
leadershipmentoringcommunicationcollaborationrisk assessmentcustomer engagementtransparencytechnical recommendationsproject managementdocumentation
Certifications
PAM certificationBeyondTrust certificationCybersecurity certification