Senior Microsoft 365 Engineer

Thinkahead Consultant Psychologist Pty Ltd

Sr Microsoft 365 Engineer delivering vendor-alternative support across Microsoft portfolio. Responsible for incident ownership, guidance for migrations, and acting as an escalation point for issues.

Posted 4/28/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $130,000 - $160,000 per yearWebsite

Tech Stack

Tools & technologies

AzureSQL

About the role

Key responsibilities & impact

Deliver vendor-alternative support across the Microsoft portfolio (Azure, Microsoft 365, Exchange Online, Teams, SharePoint, SQL, Windows Server, System Center, Dynamics).
Provide deep technical expertise, end-to-end incident ownership.
Proactive guidance for migrations and major changes.
Act as a trusted advisor and primary escalation point for complex Microsoft issues.

Requirements

What you’ll need

8+ years in a Microsoft-focused support, operations, or consulting role.
Deep, hands-on experience with several of the following:
- Microsoft 365 (Exchange Online, SharePoint Online, Teams)
- Azure IaaS/PaaS services and networking
- Windows Server & Active Directory
- SQL Server and related data services
- System Center, Intune/Endpoint Manager
Strong troubleshooting skills across OS, networking, identity, and application layers.
Background in incident, problem, and change management processes (ITIL desirable).

Benefits

Comp & perks

Medical, Dental, and Vision Insurance
401(k)
Paid company holidays
Paid time off
Paid parental and caregiver leave
Plus more! See benefits https://www.aheadbenefits.com/ for additional details.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Microsoft 365Azure IaaSAzure PaaSWindows ServerActive DirectorySQL ServerSystem CenterIntuneEndpoint Managertroubleshooting

Soft Skills

incident ownershipproactive guidancetrusted advisorescalation management

Certifications

ITIL