Technical Writer

• Develop, write, and maintain technical documentation, including user guides, standard operating procedures, knowledge base articles, and training materials.
• Translate complex technical concepts into clear, accessible language tailored for both technical and non-technical audiences.
• Collaborate with subject matter experts (SMEs) to gather information and ensure accuracy of all documentation.
• Establish and maintain documentation standards, templates, and style guides to ensure consistency across all outputs.
• Manage multiple documentation projects simultaneously, meeting deadlines and maintaining high quality.
• Continuously update documentation based on product changes, customer feedback, and evolving business needs.
• Leverage tools and platforms for content management, version control, and publishing.
• Support the creation of visual aids such as diagrams, flowcharts, and screenshots to improve comprehension.
• Create visual process workflow diagrams to improve clarity.
• Collaborate with engineers, product managers, and business teams to produce materials that enhance customer understanding and internal efficiency.
• Other job duties as assigned.

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