QA Automation Engineer

• Partner with internal teams to identify and prioritize automation opportunities
• Develop tools to automate the standup of Elastic Observability for customers and provide ongoing lifecycle management of the platform
• Develop internal automation tools and applications to reduce upgrade times
• Develop applications for new customer onboardings to improve accuracy and time to go-live
• Partner with other teams to integrate automation functions with ServiceNow
• Implement and maintain CI/CD processes to ensure that changes are tested, approved, and deployed in an automated and secure manner
• Work with security and compliance teams to implement security and compliance controls and ensure that they are being followed
• Create and maintain technical documentation
• Serve as a subject matter expert and escalation point for automation technologies
• Communicate with customers and internal team with transparency
• Complete training and certification as assigned to further skills and knowledge

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