Salesforce Administrator
Thinkahead Consultant Psychologist Pty Ltd
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇮🇳 India
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- Administer and maintain Salesforce environments, ensuring platform stability, data integrity, and security.
- Manage user accounts, roles, profiles, permission sets, and data access controls.
- Build and optimize declarative automation (Flows, Approval Processes, Validation Rules, etc.) to streamline business processes.
- Support ongoing projects across Sales, CPQ, Billing, and Service functions by configuring and maintaining Salesforce solutions.
- Collaborate with architects and developers to translate business requirements into scalable Salesforce configurations.
- Assist in data management activities including imports, cleansing, deduplication, and quality monitoring.
- Support testing and deployment activities in coordination with development teams and release managers.
- Create and maintain documentation for configurations, processes, and operational runbooks.
- Deliver end-user training and promote Salesforce best practices across business units.
- Monitor system performance, proactively troubleshoot issues, and recommend improvements.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, or a related field.
- 5+ years of hands-on Salesforce administration experience, including Sales Cloud, CPQ, and/or Billing.
- Strong expertise in Salesforce configuration (Flows, Reports, Dashboards, Page Layouts, Record Types, Permission Sets).
- Proven ability to manage large-scale data and complex security models.
- Experience working within agile development or sprint-based environments.
- Excellent troubleshooting skills and ability to translate business needs into practical Salesforce solutions.
- Salesforce Certified Administrator and Advanced Administrator certifications required.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Salesforce administrationSales CloudCPQBillingFlowsReportsDashboardsPage LayoutsRecord TypesPermission Sets
Soft skills
troubleshootingcollaborationcommunicationtrainingproblem-solvingdata managementdocumentationprocess optimizationagile developmentbusiness analysis
Certifications
Salesforce Certified AdministratorSalesforce Advanced Administrator