Think Company

Design Research Manager

Think Company

full-time

Posted on:

Location Type: Remote

Location: Pennsylvania • United States

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Salary

💰 $120,000 - $160,000 per year

About the role

  • Guide the evolution of Think Company’s Design Research practice, shaping standards, frameworks, and methodologies
  • Lead and mentor researchers and senior practitioners, supporting their growth as both researchers and consultants
  • Ensure research engagements are high-quality, client-centered, and aligned with business outcomes
  • Partner with Delivery leadership to identify risks, support complex engagements, and strengthen project outcomes
  • Collaborate with Business Development teams on proposals, pitches, and research scoping for new opportunities
  • Develop reusable frameworks, playbooks, and tools that improve research consistency and efficiency
  • Promote responsible use of AI-enabled tools and emerging research methods to enhance research impact.

Requirements

  • A track record of leading complex design research initiatives that inform product, service, or strategy decisions
  • Experience managing and mentoring researchers, including supporting professional growth and performance development
  • Strong knowledge of qualitative and quantitative research methods and when to apply them effectively
  • A consultative mindset and the ability to advise senior stakeholders using evidence-based insights
  • Ability to connect research strategy to measurable product, service, or business outcomes
  • Strong communication skills and comfort navigating complex client environments
  • Curiosity about evolving tools and technologies, including AI and how it can enhance research workflows.
Benefits
  • Competitive compensation
  • Comprehensive benefits
  • Ongoing opportunities for professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
design researchqualitative research methodsquantitative research methodsframeworksmethodologiesresearch engagementevidence-based insightsAI-enabled toolsresearch consistencyresearch efficiency
Soft Skills
leadershipmentoringconsultative mindsetcommunication skillscuriosityclient-centered approachcollaborationrisk identificationproject outcome improvementprofessional growth support