Quality Control Specialist

theturnlab

Quality Control Specialist reviewing The Turn Lab’s marketing deliverables for accuracy, consistency and craft. Writing internal communications and supporting creative and account teams in Toronto.

Posted 8/4/2026full-timeToronto • 🇨🇦 CanadaJuniorMid-Level💰 CA$50,000 - CA$60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in proofreading and quality control processes, ensuring accuracy and adherence to brand guidelines in client-facing deliverables. Proficient in drafting and editing internal communications while managing multiple projects in a fast-paced environment.

Highest-signal resume keywords

ProofreadingQuality ControlMicrosoft Office ProficiencyClear Writing AbilityAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ProofreadingQuality ControlEditingFact CheckingDigital Ads ReviewPrint Materials ReviewInternal Communications WritingVisual Layout ReviewFamiliarity with Canadian Press StyleBilingual English/French Content Review

Soft Skills

OrganizedTeam-OrientedCalm Under PressureEmpathetic Feedback ApproachSelf-Directed

Tools & Technologies

FigmaProject Management ToolsPDF Review

Industry Keywords

MarketingCommunicationsJournalismCreative EnvironmentEditorial Style Guide

About the role

Key responsibilities & impact

Proofread client-facing deliverables, including ads, decks, reports, social copy and long-form content
Conduct quality checks on creative assets for design and production errors, approved briefs, brand guidelines and client specifications
Fact check quotes, claims, names, locations and dates
Flag inconsistencies in naming conventions, dates, URLs, logos and legal disclaimers
Maintain and update QC style guides
Manage the QC stage of the production workflow and ensure deliverables are reviewed and approved before release
Draft, edit and refine internal communications, process documentation, policy updates and all-staff memos
Support leadership with clear, on-brand internal messaging
Contribute to knowledge-sharing documents, onboarding materials and templates
Support copywriters with client-facing tactical writing and vacation coverage
Partner with creative and account teams throughout production
Build and maintain checklists and QC templates
Participate in post-mortems and quality reviews and recommend process improvements

Requirements

What you’ll need

2–4 years of experience in proofreading, editorial, QC or communications, ideally in an agency or fast-paced creative environment
Experience reviewing digital ads, print materials, decks and written copy
Experience writing or editing internal communications is a strong asset
Proficient in Microsoft Office
Comfortable reviewing creative files in PDF format and Figma
Familiarity with project management tools for tracking QC stages and feedback
Basic ability to review visual layouts for alignment, spacing and formatting issues
Exceptional attention to detail
Clear and confident writing ability with adaptable tone and voice
Calm under deadline pressure and able to push back constructively
Organized and self-directed, with ability to manage multiple deliverables simultaneously
Team-oriented and able to approach feedback with empathy
Familiarity with Canadian Press style or another editorial style guide is nice to have
Background in marketing, communications, journalism or a related field is nice to have
Experience with bilingual English/French content is nice to have

Benefits

Comp & perks

15 days of vacation annually (pro-rated)
Competitive compensation
Hybrid work model (3 mandatory in-office days/week)
Extra paid stat holidays
Bike-to-work incentive program
A supportive environment where creatives can grow and lead
Equal opportunity employer
Accommodations during the hiring process