Operations, Product Support Coordinator
theturnlab
full-time
Posted on:
Location Type: Hybrid
Location: Toronto • 🇨🇦 Canada
Visit company websiteJob Level
JuniorMid-Level
About the role
- Act as the go-to person for general administrative support across the organization.
- Run errands and assist with client meeting preparation, including catering.
- Assist co-founders with administrative tasks such as booking meetings and travel arrangements.
- Manage office schedules to ensure safe staff and vendor flow.
- Track employee time, attendance, and vacation; liaise with managers to ensure coverage.
Requirements
- Minimum 2–3 years of experience in an office manager/administrator and customer service role; HR management experience considered an asset.
- Proficient in Microsoft Word, Excel, PowerPoint, and Microsoft Exchange-based email and calendar systems on both PC and Mac.
- Sound knowledge of Employment Standards, Human Rights, and Occupational Health & Safety (OHSA) regulations and legislation.
- QuickBooks or data entry clerical experience is a bonus.
- Previous Executive Assistant (EA) and event management experience considered an asset.
Benefits
- Be the face of the turn lab by greeting clients, guests, and visitors entering the agency.
- Ensure the office environment is clean, tidy, safe, and organized.
- Manage office systems, layout, equipment procurement, and vendor relationships.
- Ensure office health & safety guidelines are communicated and adhered to.
- Identify and recommend process improvements to enhance office and administrative efficiency.
- Support new hire onboarding (desk setup, fob/key distribution, office tours, etc.).
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data entryevent managementHR managementadministrative supporttime trackingattendance managementtravel arrangementscatering coordinationMicrosoft WordMicrosoft Excel
Soft skills
organizational skillscommunication skillscustomer serviceinterpersonal skillsproblem-solvingattention to detailtime managementteam collaborationadaptabilitymultitasking