Program Manager
Sprout Solutions
PMP
People Operations Partner
Thesis*
full-time
Posted on:
Origin: • 🇺🇸 United States • New York
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
PMP
About the role
- Drive operational excellence across a remote-first, globally distributed team by building scalable, tech-enabled people systems
- Design and continuously improve scalable, tech-enabled processes for onboarding, performance management, offboarding, and all touchpoints of the employee journey
- Lead HRIS implementation, process automation, and data analytics to optimize people operations and enable data-driven decision making
- Execute AI strategy by automating people operations processes and supporting the broader team in experimenting with and adopting AI tools
- Identify manual HR processes and implement technology solutions or vendor procurement to increase efficiency and reduce administrative lift
- Oversee relationships with PEO providers and EOR solutions; evaluate vendor performance and assess alternative HR software solutions
- Design performance review cycles and compensation frameworks; use data analytics to identify talent trends and inform strategic decisions
- Implement benefits administration systems, evaluate and source benefits providers for US employees, ensure compliance through automated processes
- Optimize recruitment workflows, improve ATS use, and create data-driven processes to improve time-to-hire and candidate experience
- Develop and deliver training programs for managers and team-facing trainings
- Develop long-term people strategies and scalable systems for workforce planning
- Develop HR metrics dashboards and reporting systems to provide data-driven views of workforce trends
- Provide strategic guidance on complex personnel situations, organizational design decisions, and workforce planning
- Handle sensitive employee relations matters, conduct workplace investigations, and resolve conflicts using established HR protocols
- Partner with leadership to assess organizational structure and anticipate talent needs
Requirements
- Experience: 3-5 years of people operations or HR technology or process optimization experience with focus on scaling efficient systems
- Strategic HR expertise: Demonstrated ability to handle complex employee relations situations, workplace investigations, and personnel decisions using industry-standard best practices
- Employment law knowledge: Strong understanding of employment regulations and ability to apply legal compliance strategically
- Global operations expertise: Proven experience managing international people operations across multiple jurisdictions
- Remote work proficiency: Strong background in remote team management, communication, and engagement
- Technology and analytics: Hands-on experience with HRIS implementation, ATS systems, HR automation tools, data analysis, and reporting capabilities
- Business acumen: Ability to think operationally about people systems while executing scalable solutions
- Communication: Excellent written and verbal communication skills with ability to influence across all levels
- Industry interest: Genuine curiosity about cryptocurrency, blockchain technology, and the future of finance
- Candidates must have existing work authorization in the U.S.
- Preferred: For NYC candidates, ability to work onsite with flexibility to work remote
- Preferred: Professional HR certification (PHR, SHRM-CP, or equivalent)
- Preferred: Project management certification (PMP or equivalent)
- Preferred: Experience in high-growth startups, tech companies, or venture-backed companies
- Preferred: Background with modern HR tech stack (Lattice, HiBob, Greenhouse, Slack integrations)
- Preferred: Experience with equity compensation and startup benefits design
- Preferred: Experience building people operations from the ground up
- Preferred: Background in crypto, fintech, or financial services industries
- Preferred: Education: Bachelor's degree in HR, Business administration, or related field preferred
