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Engineering Operations Manager
Thermo SystemsManager of Engineering Operations responsible for operational performance and improvement initiatives at Thermo Systems. Overseeing engineering processes, resource management, and cross-functional coordination within a remote setup.
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Lead the development and continuous improvement of engineering operational processes, systems, and governance structures.
- Develop and implement resource management, capacity planning, and workforce forecasting processes across multiple engineering teams and programs.
- Analyze organizational performance data and identify opportunities to improve utilization, delivery effectiveness, staffing efficiency, onboarding, training, and overall operational execution.
- Serve as the primary owner for engineering operational improvement initiatives, driving improvement initiative projects from concept through implementation and adoption.
- Develop operational dashboards, metrics, and reporting structures that provide leadership with visibility into workforce performance, capacity, demand, and organizational health.
- Partner with engineering leadership, program leadership, project management, and operations teams to identify risks, remove organizational barriers, and improve cross-functional coordination.
- Evaluate and improve engineering tools, workflows, and business systems to support scalable growth.
- Build and mature future engineering operations capabilities, including resource coordination, workforce planning, and operational support functions.
- Lead special projects and strategic initiatives on behalf of engineering leadership as organizational needs evolve.
- Coordinate with engineering, project delivery, operations, and leadership teams to align priorities, staffing strategies, and operational objectives.
- Facilitate discussions involving competing priorities, resource constraints, and organizational tradeoffs.
- Communicate operational risks, recommendations, and improvement opportunities clearly to leadership and stakeholders.
- Build alignment across teams and drive adoption of new processes, tools, and ways of working.
- Adhere to company policies, QMS requirements, and established safety standards.
- Deliver accurate, high-quality results with strong attention to detail.
- Develop and maintain processes that improve consistency, visibility, accountability, and execution quality across the engineering organization.
- Promote a culture of continuous improvement through measurement, feedback, and disciplined problem-solving.
- Ensure operational processes support quality project delivery, employee development, and sustainable organizational growth.
- Provide leadership, coaching, and direction to assigned engineering operations personnel, resource coordinators, analysts, or support staff.
- Establish priorities and objectives for operational support functions.
- Support the development of future operational capabilities, tools, and organizational structures required to meet business growth objectives.
- Influence and guide leaders across the organization without relying solely on formal authority.
Requirements
What you’ll need- Bachelors degree in engineering, Engineering Technology, Construction Management, Business, Operations Management, or a related field; equivalent experience will also be considered.
- 10+ years of experience in engineering, project delivery, technical operations, consulting, construction, industrial automation, mission critical infrastructure, or related technical environments.
- 3+ years of leadership experience involving operational management, program management, resource management, PMO leadership, process improvement, or organizational development.
- Demonstrated experience implementing operational improvements that positively impacted organizational performance, scalability, or delivery outcomes.
- Strong understanding of engineering project delivery, workforce planning, resource management, and organizational operations.
- Experience developing and improving business processes, workflows, governance structures, and performance metrics.
- Ability to analyze complex operational challenges and translate findings into practical, scalable solutions.
- Experience with project management, resource management, reporting, scheduling, and collaboration platforms such as Wrike, Microsoft Power Platform, Power BI, ERP systems, or similar tools.
Benefits
Comp & perks- Competitive compensation with annual bonus opportunity
- 401(k) with company match
- Comprehensive medical, dental, and vision coverage with low-cost options
- Paid time off and sick leave
- Tuition reimbursement and professional credential support
- In-house and external technical training opportunities
- Exposure to complex, high-impact automation projects
- A collaborative culture built on integrity, accountability, and teamwork
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
resource managementcapacity planningworkforce forecastingoperational improvementperformance metricsbusiness process improvementgovernance structuresproject managementorganizational developmentengineering project delivery
Soft Skills
leadershipcommunicationproblem-solvingcoachingcross-functional coordinationattention to detailinfluencealignment buildingstrategic initiative managementorganizational tradeoff facilitation