Sales Operations Senior Manager

Thermo Fisher Scientific

Sales operations leader driving commercial analytics, tools, KPIs, and strategy at Thermo Fisher Scientific. Supporting global life-sciences commercial teams and identifying growth opportunities.

Posted 8/21/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesSenior💰 $130,000 - $194,950 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates advanced proficiency in data analysis and project management, with a strong focus on building relationships and driving strategic initiatives in the biotech/pharma landscape. Capable of delivering measurable business impact through data-driven decision making and effective communication with executive-level audiences.

Highest-signal resume keywords

Master's Degree12 Years Experience in Sales OperationsAdvanced Proficiency in Microsoft Office SuiteExperience with CRM Systems, Particularly Salesforce.comStrong Business Acumen

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisProject ManagementQuantitative AnalysisQualitative AnalysisKPI TrackingBusiness AnalyticsData-Driven Decision MakingMarket Dynamics AnalysisStrategic Initiative DevelopmentCompetitive Strategy Shaping

Soft Skills

Strong Communication SkillsRelationship BuildingProblem-Solving AbilitiesAttention to DetailAbility to Work Independently

Tools & Technologies

Microsoft ExcelMicrosoft PowerPointSalesforce.com

Certifications & Qualifications

Advanced Degrees or Relevant Certifications

Industry Keywords

BiotechPharmaSales OperationsBusiness AnalyticsCustomer ExpectationsReputation ManagementBranding Initiatives

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Support commercial teams and lead strategic initiatives
Enhance regional effectiveness and guide data-driven decision making
Develop and implement tools and technologies to improve team efficiency
Build strong relationships across the organization and with internal and external stakeholders
Analyze market dynamics and track KPIs
Identify new business opportunities
Support reputation and branding initiatives
Work closely with commercial directors, marketing teams, and other stakeholders
Help shape competitive strategy
Ensure the organization exceeds customer expectations in a dynamic marketplace

Requirements

What you’ll need

Master's Degree plus 12 years of experience in sales operations, business analytics, or related field
Preferred fields of study: business, science, or related field
Advanced degrees or relevant certifications may be considered as a plus
Demonstrated success in analyzing complex data and delivering measurable business impact
Advanced proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
Strong business acumen and ability to build data-driven business cases
Exceptional project management skills with ability to handle multiple concurrent initiatives
Strong communication and presentation skills, particularly for executive-level audiences
Deep understanding of biotech/pharma landscape and market dynamics
Experience with CRM systems, particularly Salesforce.com
Strong relationship building abilities across internal and external stakeholders
Excellent quantitative and qualitative analysis capabilities
Ability to travel up to 40-70% as required by position
Demonstrated commitment to Thermo Fisher's values: Integrity, Intensity, Innovation, and Involvement
Strong problem-solving abilities and attention to detail
Ability to work independently
Physical capability to work at a computer for extended periods and occasional light lifting up to 20 lbs

Benefits

Comp & perks

A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO)
10 paid holidays annually
Paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave)
Accident and life insurance
Short- and long-term disability in accordance with company policy
Competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP), offering eligible colleagues the opportunity to purchase company stock at a discount
Variable annual bonus based on company, team, and/or individual performance results in accordance with company policy