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Field Service Engineer
Thermo Fisher ScientificField Service Engineer ensuring customer laboratories operate at peak performance by maintaining laboratory equipment. Collaborating with technical, sales, and support teams at Thermo Fisher Scientific.
Posted 7/25/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $28 - $42 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in troubleshooting and repairing laboratory equipment, including electrical and mechanical systems, while delivering exceptional customer service and maintaining accurate service documentation. Committed to continuous learning and safety in technical operations.
Highest-signal resume keywords
Troubleshooting Electromechanical EquipmentTechnical Documentation ProficiencyCustomer Service ExcellenceService Management SoftwareAnalytical Problem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TroubleshootingRepairingMaintaining Electrical EquipmentMaintaining Mechanical EquipmentUsing Diagnostic ToolsCalibrating Laboratory EquipmentReading Electrical SchematicsTechnical DocumentationField Service ReportingScheduling Customer Visits
Soft Skills
Communication SkillsOrganizational SkillsRelationship-Building SkillsAnalytical SkillsProblem-Solving Skills
Tools & Technologies
Digital MultimeterTemperature Measurement DevicesPressure GaugesMicrosoft OfficeWindows Operating System
Certifications & Qualifications
Technical CertificateAssociate's DegreeBachelor's Degree in HVACBachelor's Degree in EngineeringBachelor's Degree in Electronics
Industry Keywords
Laboratory EquipmentHVACElectromechanical SystemsService OperationsSafety Programs
About the role
Key responsibilities & impact- Install, maintain, calibrate, troubleshoot, and repair laboratory equipment, including incubators, centrifuges, refrigerators, freezers, and related instrumentation
- Diagnose electrical, mechanical, and refrigeration issues using schematics, service documentation, diagnostic software, and test equipment
- Deliver an exceptional customer experience through responsive communication, technical expertise, and dependable service
- Collaborate with cross-functional teams to resolve customer issues and identify opportunities for additional products and services
- Continuously develop technical knowledge through product training, safety programs, and industry updates
- Manage daily service operations by scheduling customer visits, responding to customer communications, completing field service reports, ordering parts, and maintaining accurate service documentation
Requirements
What you’ll need- High school diploma or equivalent required
- Technical certificate, Associate's degree, Bachelor's degree in HVAC, Engineering, Electronics, or a related field preferred
- Experience troubleshooting, repairing, or maintaining electrical, mechanical, or electromechanical equipment preferred
- Ability to troubleshoot electromechanical equipment using electrical schematics, technical documentation, and diagnostic tools such as digital multimeters, temperature measurement devices, and pressure gauges
- Strong analytical, organizational, and problem-solving skills with the ability to manage multiple priorities independently
- Ability to communicate technical information clearly to customers and colleagues
- Excellent customer service, communication, and relationship-building skills
- Proficiency with Windows, Microsoft Office, and service management software
- Commitment to safety, quality, and continuous learning
- Must be legally authorized to work in the United States without sponsorship now or in the future
- Must be able to pass a comprehensive background check and drug screen
- Maintain a valid driver's license and safe driving record
Benefits
Comp & perks- A choice of national medical and dental plans, and a national vision plan, including health incentive programs
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement
- At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
- Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
- Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount