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Program Manager III – Small Molecule, GMP
Thermo Fisher ScientificProgram Manager III responsible for client relationship management and on-time program delivery for GMP Lab. Extensive project management and client-facing responsibilities in the scientific field.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementFTE project managementFinancial forecasting
Soft Skills
Client relationship managementVerbal communicationWritten communicationPresentation skillsTime managementPlanningOrganizational skillsAnalytical skillsNegotiation skillsAbility to perform under stress
Certifications & Qualifications
Bachelor's degree
Industry Keywords
ComplianceProgram managementProcess improvementCustomer experienceLaboratory management
About the role
Key responsibilities & impact- Client-facing role responsible for managing the client relationship and on-time delivery of program objectives.
- Oversee the coordination and management of a program by monitoring program/project status, ensuring adherence to timelines and budgets, and aligning goals of projects to meet needs of the program.
- Act as the primary liaison between the client, business development, and the project team to facilitate the flow of information.
- Work closely with laboratory management to ensure deliverables meet customer expectations and financial commitments.
- Negotiate and make real-time decisions with the client.
- Drive compliance to company and project management standards across departments for a cohesive customer experience.
- Provide internal consulting on project management issues and identify opportunities for process and efficiency improvement.
- Act as chief liaison to the operational personnel of major clients and is responsible for large study programs.
Requirements
What you’ll need- Bachelor's degree or equivalent and relevant formal academic / vocational qualification
- Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 7+ years) or equivalent combination of education, training, & experience
- Strong science and/or business acumen
- Strong verbal, written and presentation skills
- Superior time management, planning, and organizational skills
- Proven analytical skills
- Demonstrated compliance with procedures and policies
- Ability to perform multiple tasks effectively in a stressful environment
- Extensive knowledge and experience in Project Management
- Strong client relationship management skills
- Ability to work effectively with multi-level teams
- Strong negotiation skills
- Demonstrated experience in FTE project management, including financial responsibilities such as forecasting FTE strongly preferred.
Benefits
Comp & perks- Work Schedule: First Shift (Days)
- Ability to create a healthy and balanced environment where employees can thrive.