Field Service Engineer

Thermo Fisher Scientific

Field Service Engineer II at Thermo Fisher Scientific providing service and support for analytical instruments in various settings. Working with advanced technology to aid scientific advancement.

Posted 5/18/2026full-timeRemote • 🇨🇳 ChinaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Provide SEM/SDB instruments services, including installation, basic training, preventative maintenance, repair and compliance services
Contribute to high-value service related procedures and documents
Work closely with other departments to enhance customer experience
Developing and maintaining positive relationships with customers in assigned territory
Help Service Sales Representative on service orders

Requirements

What you’ll need

Typically requires a bachelor’s degree or above in Electronics, Mechanics, Materials science, Biology or other fields
Typically requires hands on technical experience for installing, troubleshooting, repairing and calibrating complex analysis tools such as SEM, TEM, FIB or similar systems
Electron microscope experience is preferred
Experience on troubleshooting and repairing ultra-high vacuum and high voltage systems is highly desired
Excellent interpersonal communication skills
Proven track record to solving complex systems and subsystems down to component level
Able to read and interpret schematics
Accept travelling on business for a long time
Good English in communication and writing

Benefits

Comp & perks

Competitive salary
Health insurance
Flexible work hours
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

installationtroubleshootingrepairingcalibratingSEMTEMFIBultra-high vacuum systemshigh voltage systemsreading schematics

Soft Skills

interpersonal communicationcustomer relationship managementproblem solvingcollaborationtrainingdocumentationorganizational skillsadaptabilitycustomer experience enhancementcommunication

Certifications

bachelor's degree in Electronicsbachelor's degree in Mechanicsbachelor's degree in Materials sciencebachelor's degree in Biology