Field Service Engineer – Chromatography

Thermo Fisher Scientific

Field Service Engineer delivering service activities for Chromatography instruments across Ireland. Maintaining high customer service levels and optimizing schedules for effective service delivery.

Posted 5/14/2026full-timeRemote • 🇮🇪 IrelandJuniorWebsite

About the role

Key responsibilities & impact

Perform Field Service-related duties in line with internal rules, customer regulations and health and safety guidelines.
Specific product support to be given on Chromatography instruments (80%).
Work remotely providing on-site services exceeding customer expectations and ensuring that customers become promoters of our business through positive feedback.
Deliver the highest professional relationship with our customer base raising technical issues to quickly resolve critical tasks in the fastest way possible.
Follow our ethical business conduct guidelines.
Enable the customer's success through their partnership with Thermo Fisher Scientific.
Utilise web-based, sales lead logging tools to ensure customers are offered those products and services they require enabling them to meet their objectives (5%).
Optimize own work schedule by coordinating with all the required partners for service planning (Dispatch function, Team Leader, Manager) (5%).
Responsible for company assets including parts inventory, laptop computer, mobile phone, test equipment (ensuring validation calibration), tools, software, company car etc. (5%).
Responsible for timely and accurate reporting of activities including field service reports and expenses reports (5%).

Requirements

What you’ll need

Background in Chemistry/Physics/Electronics/Engineering or related subjects.
Minimum 1-3 years of experience servicing analytical equipment.
Knowledge of Liquid / Ion / Gas Chromatography an advantage, but not essential.
Strong problem-solving skills.
The ability to balance multiple tasks with different priorities.
Excellent interpersonal, self-motivational and negotiating skills.
Proficient levels of PC literacy.
Valid Ireland Driving Licence.
Willing and able to travel 5 days a week within territory, Monday to Friday with occasional nights away from home.
Good English skills, both verbal and written.
Ability to work across all levels, functions, and regions.

Benefits

Comp & perks

Excellent career progression opportunities with a large and growing global employer.
Competitive salary, plus annual bonus, and company car.
Benefits package (specifics depend on country of hire).

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ChromatographyLiquid ChromatographyIon ChromatographyGas Chromatographyanalytical equipment servicingproblem-solvingPC literacy

Soft Skills

interpersonal skillsself-motivational skillsnegotiating skillsability to balance multiple taskscommunication skills

Certifications

valid Ireland Driving Licence