Technical Key Account Manager

Thermo Fisher Scientific

Technical Account Manager managing customer success and driving growth for Thermo Fisher Scientific. Overseeing customer orders, forecasting revenue, and ensuring technical requirements.

Posted 4/29/2026full-timeRemote • Rhode Island • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Oversee and manage ongoing and upcoming customer Purchase Orders to ensure timely fulfillment and customer satisfaction.
Forecast revenue for current run-rate business, providing accurate and timely financial projections.
Lead technical discussions with customers, acting as a trusted advisor and ensuring technical requirements are clearly understood and addressed.
Coordinate and facilitate ongoing Statement of Work (SOW) activities, ensuring project milestones and deliverables are met.
Lead and facilitate quoting processes for new products and services, collaborating with internal teams to deliver competitive proposals.

Requirements

What you’ll need

Bachelor’s degree required, preferably in diagnostics, life sciences or other related field
Prior experience in account management, technical sales, or client services

Benefits

Comp & perks

Health insurance
Professional development opportunities
Flexible work arrangements
Paid time off

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

customer satisfactionforecastingtechnical discussionsproject managementcollaboration