Senior Clinical Operations Manager

Thermo Fisher Scientific

Senior Manager in Clinical Operations at Thermo Fisher Scientific overseeing CRA teams and ensuring compliance. Collaborating on training, audits, and performance management.

Posted 4/23/2026full-timeRemote • 🇦🇺 AustraliaSeniorWebsite

Tech Stack

Tools & technologies

Google Cloud Platform

About the role

Key responsibilities & impact

Manages staff, providing coaching, mentorship and work direction.
Conducts regular performance appraisals and career discussions with staff.
Facilitates employee career development.
Interviews, recruits and selects staff.
Manages and conducts induction/orientation programs for all new employees, ensuring their smooth assimilation into the company.
Ensures all staff CVs, training records, position profiles and experience profiles are complete and up-to-date.
Ensures timeliness and accuracy of timesheets and expense reports.
Supports allocation activities per the local resourcing process.
Supports activities of project leads/functional leads to optimize the operational running of projects.
Raises appropriately any issues which may impact project deliverables at a country level.
Delivers training on Working Practice Documents (WPDs) and Standard Operating Procedures (SOPs), local requirements and any other subjects that impact on clinical operations.
Identifies training gaps and ensures that training requirements are met.
May contribute to development of training programs, where appropriate.
Assures adherence to good ethical and regulatory standards.
Alerts management to quality issues, request QA audits as appropriate, and facilitate client and internal quality assurance audits as required.
Handles and reviews systems (e.g. Activate, CTMS, Preclarus, Clarity) to evaluate employee and project metrics, KPIs and general project status.
Evaluates work of staff, including conducting PAVs (either remote or on-site) to thoroughly evaluate the employee monitoring skills and project conduction when applicable.
Participates in process improvement/development initiatives.
Ensures understanding and facilitation of the risk-based monitoring approach.
May provide input into bids and contribute to the procurement of new business where required.
Collaborates with clinical operations senior management and executive staff on strategic planning and business development as required.
May lead or contribute to initiatives that enhance the department's performance or lead to process improvement across the company.

Requirements

What you’ll need

Minimum of 3+ years of managing CRA’s.
Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5+ years).
Advanced mentoring/leadership/supervisory skills.
Excellent clinical trials monitoring skills; Remote and on-site.
Demonstrated understanding of or ability to learn the company’s SOPs, WPDs, and relevant regulations (e.g. ICH/GCP, FDA guidelines).
Demonstrated ability to evaluate medical research data.
Strong organizational and negotiation skills.
Strong attention to detail.
Advanced written and oral communication skills.
Good knowledge of English language and grammar.
Demonstrated use of computer to include data entry, archival and retrieval.
Ability to travel as needed.
Excellent teammate with team building skills.
Excellent interpersonal and conflict resolution skills.
Advanced ability to utilize problem-solving techniques applicable to constantly changing environment.
Solid knowledge of medical/therapeutic areas and medical terminology.

Benefits

Comp & perks

Join a company that prioritizes your health & wellbeing with comprehensive benefits, wellness programs, and an Employee Assistance Program providing confidential support for personal and work-related issues.
Balance your work and personal life with flexible arrangements.
Benefit from generous leave policies, including the option to purchase additional leave, paid birthday leave, and company paid parental leave.
Make an impact with paid volunteer time to support non-profit organizations that matter to you.
Advance your career with access to online courses via Thermo Fisher Scientific University Plus and LinkedIn learning, workshops, and mentorship programs for continuous learning and skill development.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

clinical trials monitoringdata entryarchival and retrievalevaluation of medical research datarisk-based monitoringperformance appraisalstraining program developmentKPI evaluationSOPsWPDs

Soft Skills

mentoringleadershipsupervisory skillsorganizational skillsnegotiation skillsattention to detailwritten communicationoral communicationteam buildingconflict resolution

Certifications

ICH/GCPFDA guidelines