Executive Account Director, Business Development – GMP Labs

Thermo Fisher Scientific

Director of Key Accounts at Thermo Fisher Scientific leading partnerships and managing customer relationships for enterprise-level growth. Developing strategies and ensuring operational excellence with market presence and profitability.

Posted 4/16/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesLead💰 $170,000 - $220,000 per yearWebsite

About the role

Key responsibilities & impact

Lead strategic partnerships and support enterprise-level growth for Thermo Fisher Scientific by managing key customer relationships and complex commercial initiatives
Serve as the primary interface between strategic partners and Thermo Fisher, developing and implementing account strategies that leverage our full portfolio of innovative solutions
Guide Account Management Teams to deliver exceptional customer value while ensuring operational excellence, quality standards, and financial targets
Build and maintain executive-level relationships with customers while collaborating across divisions to increase market presence and profitability

Requirements

What you’ll need

Bachelor’s degree plus 8+ years of experience in enterprise-level account management, with 5+ years in leadership roles
Demonstrated success in revenue growth through strategic account management and complex contract negotiations
Strong financial acumen and analytical skills to assess business opportunities and manage P&L
Excellent relationship building abilities at executive/C-suite level with both internal and external stakeholders
Experience leading and developing teams in a matrix environment
Strong communication, presentation, and negotiation skills
Deep understanding of healthcare, biotech, or pharmaceutical industries
Demonstrated ability to create and execute strategic account plans
Proficient in project management, budgeting, forecasting and resource planning
Strong knowledge of regulatory guidelines and compliance requirements
Ability to travel up to 50% for customer meetings and site visits
Additional language capabilities preferred
Proficiency with MS Office Suite and CRM systems
Experience creating collaborative team environments aligned with company values

Benefits

Comp & perks

A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementstrategic account managementcontract negotiationsfinancial acumenanalytical skillsproject managementbudgetingforecastingresource planningregulatory guidelines

Soft Skills

relationship buildingleadershipcommunication skillspresentation skillsnegotiation skillsteam developmentcollaborationoperational excellencecustomer value deliverystrategic planning