Thermo Fisher Scientific

Marketing Specialist

Thermo Fisher Scientific

full-time

Posted on:

Location Type: Hybrid

Location: Pittsburgh • Pennsylvania • United States

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About the role

  • Support new and/or updated eCommerce launches by planning and executing marketing and communication initiatives that drive customer engagement and adoption across eCommerce and eProcurement platforms
  • Enable our Sales and Service teams by providing impactful marketing tools, and training to empower our teams to drive customers to utilize digital for self-service and order management
  • Partner with eCommerce product, and business teams to ensure aligned, effective execution of platform initiatives
  • Develop and deliver training materials, presentations, and workshops to educate internal teams and customers on platform updates and enhancements
  • Own content updates related to website enhancements, ensuring accuracy, consistency, and timely communication to internal and external audiences
  • Monitor user behavior, feedback, and adoption metrics to identify opportunities to improve customer engagement and optimize the platform experience
  • Collaborate with Business Development and eProcurement teams to support integration and functionality across ThermoFisher.com, FisherSci.com, and connected procurement platforms
  • Regularly communicate metrics, successes, failures, and effective processes to enhance team efficiency by utilizing performance data and insights to refine marketing strategies and improve engagement, adoption, and overall effectiveness

Requirements

  • Bachelor's Degree in Marketing, Business Administration or related field
  • 2 years of hands-on experience in marketing analytics, digital marketing or relevant experience
  • Experience in downstream marketing, ideally supporting eCommerce and eProcurement platforms
  • Experience working in cross-functional teams and operating within a matrix organization to achieve goals
  • Strong project management skills with the ability to manage multiple initiatives simultaneously
  • Excellent written and verbal communication skills, with experience presenting to internal and customer-facing audiences
  • Experience in using Quantum Metrics or Adobe to create regular reporting and inform marketing decisions
  • Analytical skills with ability to derive insights from campaign data and metrics
  • Strong problem-solving skills and ability to adapt in a fast-paced environment
  • Demonstrated success achieving marketing KPIs and business results
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
marketing analyticsdigital marketingdownstream marketingproject managementdata analysiscampaign metricscustomer engagementcontent managementtraining developmentperformance optimization
Soft Skills
communicationproblem-solvingadaptabilitycollaborationteamworkpresentation skillsorganizational skillstime managementleadershipstrategic thinking
Certifications
Bachelor's Degree in MarketingBachelor's Degree in Business Administration