Technical Training Manager
Thermo Fisher Scientific
full-time
Posted on:
Location Type: Remote
Location: Maryland • North Carolina • United States
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Salary
💰 $84,400 - $126,550 per year
About the role
- Author process maps, user guides, SOPs and training materials, applying technical writing best practices.
- Consult and collaborate with client services Leadership and their team members to assess and identify the skills needed for global team members at all levels.
- Scope and support the design and execution of high quality and impactful learning content that supports our changing and growing organization, both in initial training and continuous learning.
- Coordinate and partner with leadership, subject matter experts and external partners in the design and delivery of program content.
- Support the identification, design and execution of new learning solutions and development pathways to include leveraging digital learning capabilities to ensure scalable and accessible global programs.
- Assess and support selection of effective delivery modalities based on topic, audience and intended outcomes.
- Evolve existing content to ensure that it remains relevant to our business and needs.
- Seamlessly organize and establish series of program learning modules throughout the year by creating and driving communications that engage, inform and instruct participants.
- Utilize data collection methods, analysis and target metrics to evaluate effectiveness of programs and learning solutions to drive program improvements and strategic talent results (or to meet current and future business needs).
- Handle document reviews.
- Handle multiple projects simultaneously.
- Deliver under tight deadlines.
- Follow all processes, style guides, templates, and brand guidelines.
- May involve working within a document control system.
- Build on role expectations and document best practices.
- Facilitate training program.
Requirements
- Bachelor’s Degree required
- 3-5 years of related experience preparing technical writing and documentation required
- Experience with delivering technical trainings
- Experience with video creation and editing using software such as Adobe Captivate, Camtasia, Articulate Storyline 360 or equivalent
- Experience working with data to leverage metrics and analytics
- Knowledge of Pharma industry processes highly preferred.
Benefits
- Competitive remuneration
- Annual incentive plan bonus scheme
- Healthcare
- A choice of national medical and dental plans, and a national vision plan, including health incentive programs
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement
- At least 120 hours paid time off (PTO)
- 10 paid holidays annually
- Paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave)
- Accident and life insurance
- Short- and long-term disability in accordance with company policy
- Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
- Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical writingprocess mappinguser guidesSOPstraining materialsdata analysismetricsvideo creationvideo editing
Soft Skills
collaborationcommunicationproject managementorganizational skillstime management
Certifications
Bachelor’s Degree