Thermo Fisher Scientific

Director, Digital Product and Platform

Thermo Fisher Scientific

full-time

Posted on:

Origin:  • 🇺🇸 United States • Massachusetts

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Job Level

Lead

Tech Stack

Unity

About the role

  • Lead the multi-year product and platform strategy for AMS digital tools, ensuring alignment with Connected Value , Insight-to-Action , and automation goals.
  • Lead prioritization of features and investments based on customer impact, value, and market differentiation.
  • Serve as business product owner for AMS digital platforms, leading all aspects of the full lifecycle from concept to scale.
  • Deliver rapid, low-touch deployments (e.g., SmartCapture) and transition platforms from project to steady-state product operations.
  • Partner with Data & Insight, Strategic Operations, Commercial, and GBS to integrate platform outputs into AMS’s service delivery and customer success model.
  • Lead governance forums to align platform investment, resolve cross-functional dependencies, and run release pipelines.
  • Drive internal adoption of AMS digital tools, ensuring field teams, operations, and customers can easily access and apply platform insights.
  • Build feedback loops to iterate quickly based on user and market needs.
  • Build and mentor an impactful team of product managers and platform owners, fostering a culture of agile delivery and insight-led design.
  • Partner with enterprise IT, DevOps, and Security to ensure platforms meet scalability, security, and compliance standards.
  • Define and supervise KPIs for adoption, uptime improvement, ESG contribution, and customer ROI. Translate platform performance into strategic wins for AMS in RFPs, renewals, and executive customer engagements.

Requirements

  • All U.S. colleagues are required to disclose their COVID-19 vaccination status. New hires will be asked to disclose their vaccination status upon the first day of employment.
  • U.S. new hires may be required to be vaccinated against COVID-19, including boosters, based on the customer or client sites they visit and support.
  • Serve as business product owner for AMS digital platforms, leading all aspects of the full lifecycle from concept to scale.
  • Build and mentor an impactful team of product managers and platform owners, fostering a culture of agile delivery and insight-led design.
  • Partner with enterprise IT, DevOps, and Security to ensure platforms meet scalability, security, and compliance standards.