Thermo Fisher Scientific

Med Info Spec I – clinical research experience required

Thermo Fisher Scientific

full-time

Posted on:

Location Type: Hybrid

Location: Taguig City • 🇵🇭 Philippines

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Job Level

Junior

About the role

  • Provides technical and medical information, and/or performs intake of adverse events/ product complaints with quality customer service.
  • Analyzes and researches inquiries and documents interactions according to organizational, client and regulatory guidelines.
  • Responds accurately and professionally to technical and medical information inquiries received via phone, email, internet or mail in reference to pharmaceutical or device products.
  • Processes fulfillments and provides clinical trial information or after-hours on-call support.
  • Analyzes caller’s questions to formulate an accurate and concise response using client approved resources and records inquiries and interactions in the appropriate databases.

Requirements

  • Bachelor's Degree Graduate in any Life Science or Healthcare related Courses (i.e. Pharmacy, Nursing, Medical Technology, Biology, etc.)
  • Preferrably Licensed Nurse or Pharmacist
  • Previous clinical research experience is required.
  • Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 2 years).
Benefits
  • health insurance
  • Flexible working hours
  • Paid time off
  • Professional development opportunities
  • Accessibility services for job seekers requiring accommodations

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
clinical researchmedical information analysisadverse event intakeproduct complaint processingdata documentationresponse formulationcustomer service
Soft skills
communicationprofessionalismanalytical thinkingattention to detail
Certifications
Licensed NurseLicensed Pharmacist