Thermo Fisher Scientific

Senior Field Service Engineer, SEM/LDB

Thermo Fisher Scientific

full-time

Posted on:

Location Type: Remote

Location: Remote • California • 🇺🇸 United States

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Salary

💰 $50 - $74 per hour

Job Level

Senior

About the role

  • Provide advanced technical support and assistance, ensuring efficient performance of sophisticated equipment and systems
  • Lead high-complex problem-solving efforts
  • Help your Supervisor and/or Service Manager to upgrade the technical skills of all Field Service Engineers
  • Ensure overall service delivery meets/exceeds client expectations and contractual obligations
  • Provide strategic feedback and technical advice to senior management
  • Engage with internal and external customers to align service offerings with business needs
  • Foster a collaborative and innovative team environment
  • Support the professional technical development and career growth of the engineering team
  • Drive continuous improvement initiatives within the department

Requirements

  • Bachelor’s degree or higher in mechatronics, mechanical/electrical/electronic engineering, or equivalent
  • 8+ years of experience in SEM, FIB, LDB or in a related field
  • Extensive experience in repairing high-tech systems and advanced problem solving skills
  • Strong mentoring skills
  • Ability to travel frequently
  • Excellent communication skills in English.
Benefits
  • competitive remuneration
  • annual incentive plan bonus
  • healthcare
  • range of employee benefits
  • at least 120 hours paid time off (PTO)
  • 10 paid holidays annually
  • paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave)
  • accident and life insurance
  • short- and long-term disability in accordance with company policy
  • retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
  • employees’ stock purchase plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
mechatronicsmechanical engineeringelectrical engineeringelectronic engineeringSEMFIBLDBadvanced problem solvingrepairing high-tech systems
Soft skills
mentoringcommunicationcollaborationinnovationstrategic feedbackcustomer engagementcontinuous improvement