Thermo Fisher Scientific

Senior Manager, Service Learning & Development

Thermo Fisher Scientific

full-time

Posted on:

Location Type: Hybrid

Location: Eindhoven • 🇳🇱 Netherlands

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Job Level

Senior

Tech Stack

Electron

About the role

  • Optimally drive the process to deploy service strategy and execution in your Learning & Development organization.
  • Develop training strategies and coordinate their implementation, while team managers lead all aspects of the actual training development and delivery.
  • Responsible for 5 Training Centers globally – driving and growing their training delivery capabilities and throughput.
  • Establish and track important performance metrics to measure progress, identify obstacles, and use data to make informed decisions that improve processes and increase efficiency.
  • Define quality standards for training programs developed and delivered by the teams.
  • Align our training and skill development strategy with organizational goals and industry standard methodologies.

Requirements

  • Experience in leading Training Delivery and Development organization.
  • BSc or MSc degree in Computer Science, Physics, Electrical Engineering, or related technical field would be desired.
  • Experience in project management.
  • Leading bigger teams (40+ employees).
  • Consistent track record in a similar technical position over 5 years.
  • Knowledge of electron microscopy will be an advantage.
  • Required soft skills include adaptable communication and a proactive approach with a focus on customer service.
  • An outgoing personality, influence skills, and the ability to explain complex technical ideas to different audiences are essential for successful project navigation.
Benefits
  • Competitive salary, plus annual incentive bonus and a company stocks program (Excellent country-specific benefits).
  • Excellent career progression opportunities with a large and growing global employer.
  • Collaborative work in an international environment.
  • Strong Team Spirit and Active Career Management.
  • Flexibility to work in a hybrid model.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementtraining developmenttraining deliveryperformance metricsdata analysisquality standardselectron microscopy
Soft skills
adaptable communicationproactive approachcustomer serviceinfluence skillsoutgoing personalityability to explain complex ideas
Certifications
BSc degreeMSc degree