TherapyNotes, LLC

Senior Database Site Reliability Engineer

TherapyNotes, LLC

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $120,000 - $160,000 per year

Job Level

About the role

  • Responsible to design, implement, and maintain high-availability, high throughput, data and compute intensive, critical database systems running PostgreSQL which supports a growing 24x7 SaaS platform.
  • Define and improve database service reliability through monitoring/alerting, SLO-oriented metrics, and operational readiness.
  • Participate in and help drive incident response, root cause analysis, and post-incident corrective actions for database-related production events.
  • Partner with other technical leaders to ensure all newly introduced systems are supportable and maintainable by both development and operations.
  • Provides escalated technical guidance and support to other technology teams throughout the organization
  • Provides on-call coverage for production support and other duties as required.
  • Accountable for complying with HIPAA security policies within the database platform
  • Ensure all solutions and operational activities adhere to the security and operating policies established by the organization
  • Own and continuously improve our Datadog database observability by building actionable dashboards, alerts, and service-level views using an observability stack (e.g., Prometheus, Grafana, New Relic, or equivalent). Familiarity with PGAnalyze or Percona a plus.
  • Automate system maintenance tasks using Bash, Powershell, Python, or Ansible. Manage infrastructure as code (IaC) writing Ansible playbooks. Some exposure to Terraform a plus.
  • Experience with writing & designing ETL pipelines using Python a plus
  • Understand and maintain various PostgreSQL ecosystem components like: PgBouncer, PgBackrest, HaProxy, RepMgr a plus
  • Excellent communication and interpersonal skills.

Requirements

  • BS degree in Information Systems, Engineering, or equivalent experience
  • 7-10+ years of Engineering experience with Database Engineering, Systems Engineering, DevOps and/or SRE
  • Experience in cloud-based compute, storage, and containerization solutions (Azure & Kubernetes preferred)
  • Proficiency with operating PostgreSQL in a Linux environment is a plus
  • Expertise with an observability/monitoring platform (e.g., Prometheus/Grafana, New Relic, Datadog, or equivalent); Datadog experience is a plus.
  • Experience working in Agile/DevOps environments and operating production services with ITSM practices where applicable
Benefits
  • Employer sponsored health, dental, vision, life, and disability insurance
  • Retirement plan with company contribution
  • Annual company profit sharing
  • Personal development/training budget
  • Open, collaborative work environment
  • Extensive 2-week onboarding plan
  • Comprehensive mentorship program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
PostgreSQLETL pipelinesBashPowershellPythonAnsibleTerraformLinuxPgBouncerHaProxy
Soft Skills
communicationinterpersonalincident responseroot cause analysistechnical guidancecollaborationoperational readinessproblem-solvingaccountabilityadaptability
Certifications
BS degree in Information SystemsBS degree in Engineering