TheKey

Regional Manager

TheKey

full-time

Posted on:

Location Type: Office

Location: Park Ridge • Illinois, Wisconsin • 🇺🇸 United States

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Salary

💰 $129,000 - $161,000 per year

Job Level

Mid-LevelSenior

About the role

  • Provide leadership and oversight for Office Managers at both sites, ensuring seamless day-to-day operations.
  • Partner closely with the sales team to develop and execute growth strategies tailored to each market.
  • Champion client experience by maintaining the highest standards of care, service quality, and responsiveness.
  • Implement operational best practices that support efficiency, scalability, and profitability.
  • Monitor key business metrics, ensuring accountability for site performance in client growth, billable hours, margins, and client satisfaction.
  • Foster a culture of excellence, collaboration, and continuous improvement across both sites.
  • Represent the organization in the local community, strengthening relationships with clients, families, partners, and referral sources.

Requirements

  • Proven leadership experience in multi-site operations management, preferably in healthcare, senior services, or a related field.
  • Strong track record of driving business growth and operational performance.
  • Exceptional communication, organizational, and strategic planning skills.
  • Client-focused mindset with a commitment to quality care and service excellence.
  • Ability to lead through influence, motivating and developing teams to achieve ambitious goals.
Benefits
  • Medical/Dental/Vision Insurance
  • TouchCare VirtualCare
  • Life Insurance
  • Health Savings Account
  • Flexible Spending Account
  • 401(k) Matching
  • Employee Assistance Program
  • PTO Plan for Non-Exempt Employees
  • Flexible PTO Plan for Exempt Employees
  • Holidays and Floating Holidays
  • Pet Insurance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
leadershipcommunicationorganizational skillsstrategic planningclient-focused mindsetinfluenceteam motivationcollaborationcontinuous improvementservice excellence