The Workplace Advisors

Client Success Project Coordinator

The Workplace Advisors

full-time

Posted on:

Location Type: Remote

Location: Washington • United States

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Salary

💰 $55,000 - $65,000 per year

About the role

  • Manage 150–200 purchase orders per month, ensuring accurate and on-time delivery to clients
  • Serve as the primary point of contact on assigned orders through Commonsku, our CRM and order management platform
  • Become a subject matter expert in Commonsku processes including order entry, vendor and client communication, proof approvals, and project documentation
  • Coordinate with the sales team to understand project scopes, raise red flags early, and ensure client satisfaction
  • Resolve supplier and shipping issues quickly and efficiently to keep orders running smoothly and profitably
  • Monitor shipments, coordinate with couriers (UPS, FedEx, DHL, etc.), and troubleshoot delivery issues
  • Receive and quality-check inventory for in-house fulfillment projects, reporting issues proactively
  • Support the execution of onsite activations and events, collaborating with fabricators, event warehouses, and vendor partners to meet client expectations
  • Build and maintain strong relationships with vendor partners, negotiating for best pricing and terms
  • Research industry trends and attend vendor meetings/tradeshows to support client brainstorms and project development

Requirements

  • Have 2+ years of experience in project management, account coordination, or operations- ideally within events, tradeshows, experiential marketing, fabrication, hospitality, or creative/marketing operations
  • Demonstrate excellent time management skills and the ability to juggle multiple priorities in a deadline-driven environment
  • Take ownership of assigned projects from start to finish with a high level of accountability
  • Be calm under pressure, adaptable, resourceful, and solutions-oriented
  • Be an effective communicator: clear, prompt, and professional with both vendors and clients
  • Be highly organized, detail-oriented, and proactive in preventing and solving problems
  • Be comfortable using Microsoft Office Suite and project management tools such as Commonsku, Asana, ClickUp, Monday, or Smartsheet
  • Have working knowledge of shipping logistics, inventory tracking, and fulfillment processes
  • Understand vendor proofing processes, production timelines, and troubleshooting workflows
  • Be willing to work onsite at events as needed and manage real-time problem solving with clients and partners
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementaccount coordinationshipping logisticsinventory trackingfulfillment processesvendor proofing processesproduction timelinestroubleshooting workflows
Soft Skills
time managementadaptabilityresourcefulnesssolutions-orientedeffective communicationorganizational skillsdetail-orientedproactive problem solving