The Wharton School

Technical Director – Instructional Technology & Content

The Wharton School

full-time

Posted on:

Location Type: Hybrid

Location: Philadelphia • Pennsylvania • United States

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Salary

💰 $120,000 - $155,000 per year

Job Level

Lead

About the role

  • Combine strategic vision and experience to advance our faculty members' and programs' success with using our LMS and courseware ecosystem to enhance teaching and learning School-wide.
  • Tasks include meeting with faculty to identify gaps where technology can enhance their courses and staying abreast of emerging EdTech trends.
  • Demonstrate accountability and expertise in delivering and supporting large-scale services.
  • Serve as a key Wharton School product expert for courseware platforms and tools.
  • Advise school leadership on trends, best practices, strategic implementations, and business processes.
  • Liaise with Wharton Finance & Administration on instructional technology and content licensing budgets.
  • Leads and supports direct report(s) tasked with implementing the vision for technology-enhanced teaching and learning.
  • Provide coaching, regular feedback, goal-setting, and day-to-day guidance.
  • Invests in their growth, helps remove obstacles, and foster a positive, inclusive, and high-performing environment.
  • Holds individuals accountable to expectations and standards while ensuring fairness, clarity, and follow-through.
  • Coordinates efforts on these activities with colleagues on the Instructional Design team.

Requirements

  • Bachelor's degree and 5 to 7 years of experience managing technology with demonstrated progression of responsibilities, or equivalent combination of education and experience.
  • Thorough understanding of technology-enhanced learning platforms and tools.
  • Demonstrated supervisory and management skills, including budget-related responsibilities, problem-solving, juggling multiple priorities, and meeting deadlines.
  • Experience providing authoritative guidance to organizational leaders and/or faculty members regarding best practices in information technology.
  • Excellent presentation, writing and customer service skills.
  • Demonstrated working knowledge of Microsoft Office Suite, HTML/CSS, or other basic content authoring tools.
  • Availability to cover gaps in a team’s critical service/support responsibilities, including occasional on-call shifts.
Benefits
  • Health insurance
  • Life insurance
  • Flexible Spending Accounts
  • Tuition assistance
  • Generous retirement plans
  • Paid time off
  • Long-term care insurance
  • Wellness programs
  • Professional and personal development resources
  • Discounts and special services
  • Flexible work hours
  • Home ownership services
  • Adoption assistance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technology-enhanced learning platformscourseware toolsbudget managementproblem-solvingHTMLCSScontent authoring toolsproject managementstrategic implementationdata analysis
Soft Skills
supervisory skillsmanagement skillspresentation skillswriting skillscustomer service skillscoachinggoal-settingfeedbackaccountabilityteam collaboration