Director of Revenue Operations
Remarcable
Head of Revenue Operations
The WFS Group
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $72,000 - $115,000 per year
Job Level
Lead
About the role
- Own HubSpot configuration, optimization, and maintenance across all client accounts
- Lead CRM setup for new accounts, including integrations with dialers, schedulers, and reporting tools
- Build and maintain CRM documentation (playbooks, SOPs, workflows) for org-wide consistency
- Collaborate with the data team to align CRM with external data pipelines and dashboards
- Enforce auditing, data quality standards, and pipeline discipline while overseeing CRM auditing team
- Partner with leadership and RevOps to support forecasting and growth initiatives
- Continuously streamline workflows and improve user experience
- Act as internal escalation point and subject matter expert for HubSpot best practices
- Lead CRM onboarding for new hires and accounts to ensure smooth adoption
- Track and deliver on CRM initiatives tied to quarterly operational targets
Requirements
- Designed, configured, and optimized HubSpot across multiple teams or orgs
- Built and deployed CRM environments from scratch (including integrations, dialers, schedulers, reporting tools)
- Strong HubSpot admin/architect/builder expertise
- Experience documenting workflows, SOPs, and playbooks for team adoption
- Experience with data integrity, auditing, and governance inside HubSpot
- Comfortable building CRM architectures and refining automations and reports
- Experience leading onboarding and training to ensure adoption
- Ability to collaborate with leadership to align CRM with GTM strategy
- Passion for standardization, scalability, and governance
- Hands-on execution (not just theory/certifications)
Benefits
- Bonus opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HubSpot configurationCRM setupCRM documentationdata quality standardsCRM auditingCRM onboardingworkflow optimizationdata integrityCRM architectureautomation
Soft skills
collaborationleadershiptrainingstandardizationscalabilitygovernanceuser experience improvementsubject matter expertisecommunicationproblem-solving
