Personal Injury Legal Virtual Assistant

The Ward Law Group, PL

Virtual Assistant supporting legal administrative tasks for The Ward Law Group. Collaborating remotely to assist with client communication and document management.

Posted 4/29/2026full-timeRemote • 🇭🇳 HondurasMid-LevelSenior💰 $1,000 per monthWebsite

About the role

Key responsibilities & impact

Answer, screen, and route incoming calls to the appropriate team member
Take and relay messages or transfer calls to voicemail when staff are unavailable
Log phone calls and upload documents into the online document management system
Provide clerical support to office staff, including faxing, copying, and file organization
Maintain regular communication with clients and respond to questions
Obtain insurance coverage information in a timely manner
Follow up on medical treatment and confirm continuity of care
Request and obtain medical records and billing statements from providers
Communicate with insurance companies regarding treatment status and update adjuster information in the system
Perform additional administrative and case-related duties as assigned

Requirements

What you’ll need

Fluent in both English and Spanish (spoken and written)
Willingness to work overtime as needed
Strong written and verbal communication skills
Resourceful and proactive in resolving issues
Self-motivated with the ability to multitask
Able to work independently with minimal supervision

Benefits

Comp & perks

no health care benefits
no paid time off

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

strong written communicationstrong verbal communicationresourcefulproactiveself-motivatedmultitaskingindependent work