Personal Injury Virtual Legal Assistant
The Ward Law Group, PL
full-time
Posted on:
Location Type: Remote
Location: Mexico
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Salary
💰 $1,000 per month
About the role
- Answer, screen, and route incoming calls to the appropriate team member
- Take and relay messages or transfer calls to voicemail when staff are unavailable
- Log phone calls and upload documents into the online document management system
- Provide clerical support to office staff, including faxing, copying, and file organization
- Maintain regular communication with clients and respond to questions
- Obtain insurance coverage information in a timely manner
- Follow up on medical treatment and confirm continuity of care
- Request and obtain medical records and billing statements from providers
- Communicate with insurance companies regarding treatment status and update adjuster information in the system
- Perform additional administrative and case-related duties as assigned
Requirements
- Fluent in both English and Spanish (spoken and written)
- Willingness to work overtime as needed
- Strong written and verbal communication skills
- Resourceful and proactive in resolving issues
- Self-motivated with the ability to multitask
- Able to work independently with minimal supervision
Benefits
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
strong written communicationstrong verbal communicationresourcefulproactiveself-motivatedmultitaskingindependent work