Senior Manager, Data Systems Operations

The Walt Disney Company

Senior Manager overseeing Data Systems Operations for Disney's technology and data initiatives. Leading a team to ensure operational excellence in enterprise data services.

Posted 6/10/2026full-timeBurbank • California, Florida, Washington • 🇺🇸 United StatesSenior💰 $148,300 - $218,700 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Managing team members and vendors to deliver 24x7 platform technical support, ensuring accurate and timely delivery of critical business data
Operating high-performance, highly scalable and flexible, cost-effective data integration platform solutions that meet business requirements and conform to architectural designs and technology strategies.
Overseeing all operational aspects of all platforms and services in the Data portfolio including availability, performance, capacity, currency, scalability, resiliency, security, compliance and licensing
Responsible for incident management for any outages or incidents impacting live production systems.
Managing, communications and orchestrating troubleshooting and remediation activities.
Providing quality and timely resolution of platform defects/ problems & enhancement requests through the management of the application development lifecycle
Responsible for managing security and compliance for all applications and services in the portfolio
Running an agile-based request management workflow, focused on maximizing velocity, improving quality and reducing backlog
Partnering with Business & Solution Architects to identify opportunities for improved customer service, increased agility and availability
Working with multiple vendor/partners to deliver existing services against Key Performance Indicators, managing performance against contractual terms and identifying new / rationalizing existing services.
Ensuring Service Operations, Knowledge Management, Continuous Improvement, Service Level & Availability Management are operationalized across the team
Developing and guiding direct reports by providing career path conversations and mentoring, helping them achieve their goals through effective development and training plans

Requirements

What you’ll need

Minimum 10 years in technology management and 7+ years successfully leading engineering and operations teams supporting enterprise data & analytics platforms and applications
Hands-on Dev-Ops experience doing development and operations support for data & analytics platforms and applications
Experience with highly scalable, enterprise, cloud-based data platforms
Experience managing people and distributed teams—internal and external resources, onshore and offshore
Deep understanding of security and compliance
Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience

Benefits

Comp & perks

A bonus and/or long-term incentive units may be provided as part of the compensation package
full range of medical, financial, and/or other benefits, dependent on the level and position offered

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Dev-Opsdata integrationapplication development lifecycleincident managementagile methodologycloud-based data platformsdata analyticssecurity managementcompliance managementperformance management

Soft Skills

team managementvendor managementcommunicationtroubleshootingmentoringleadershipcollaborationproblem-solvingcustomer servicecontinuous improvement