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The Walt Disney Company

Senior Manager – User Experience Design

The Walt Disney Company

Strategic leader architecting high-conversion, guest-centric transactional ecosystems at Disney Experiences Technology. Delivering secure, scalable transactional experiences across digital storefronts for global guests.

Posted 5/21/2026full-timeGlendale • California, Florida, Washington • 🇺🇸 United StatesSenior💰 $171,600 - $230,100 per yearWebsite

About the role

Key responsibilities & impact
  • Establish the overall design direction and strategy for enhancing the functionality of user interfaces across the current and future E-commerce product suite.
  • Define new ways of working and partner with managers to establish processes in emerging spaces.
  • Evaluate team feedback to continuously increase quality and efficiency.
  • Proactively track design trends and emerging technologies to inform strategic decision-making and drive portfolio-wide innovation.
  • Represent the team cross-functionally with executive leadership across segments, advocating for the team’s identity, visibility, and strategic positioning.
  • Ensure the team is seamlessly connected to other business units, keeping communication flowing and collaboration models clear.
  • Cultivate strong relationships at all levels to drive strategy and innovation, voicing technical and design recommendations that align with project goals for on-time delivery.
  • Bring coaching and mentorship models to the leads and managers on your team, ensuring a consistent and unified approach to professional development across all career levels.
  • Support the resolution of complex interpersonal issues and team dynamics, using an elevated vantage point to provide objective perspectives and resolve problems within the team or with direct partners.
  • Design and maintain feedback mechanisms to ensure a healthy system of checks and balances in management and power dynamics.
  • Oversee team resource strategy and ensure adherence to operating requirements.
  • Contribute to forecasting and accrual processes to maintain financial integrity and support broader organizational objectives.
  • Establish, nurture, and evolve the team’s values and guiding principles to ensure they remain relevant to changing industry and organizational needs.
  • as the primary voice for the team’s values, speaking up when those principles are challenged, violated, or obstructed.

Requirements

What you’ll need
  • Bachelor’s degree preferred
  • Minimum 10 years of related work experience, with at least 3+ years of experience leading teams
  • Excellent communication and leadership abilities, to ensure effective growth and development of team
  • Someone who enables an inclusive culture that recognizes a diverse group of backgrounds, points of view, and cultural histories to encourage innovation and belonging
  • A leader that people choose to follow; someone who motivates and challenges their teams – and self, to deliver the very best in everything they do while sparking the creativity of the teams around them
  • Comfortable working and leading in an agile environment
  • Experience across multiple areas of business with the ability to lead projects and strategic development across different lines of business
  • Portfolio of your most impactful work – portfolio presentation is expected.

Benefits

Comp & perks
  • A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
E-commercedesign strategyuser interface designagile methodologyproject managementstrategic developmentportfolio managementfeedback mechanismsresource strategyfinancial integrity
Soft Skills
communicationleadershipmentorshiprelationship buildingproblem resolutionteam dynamicsinclusive cultureinnovationmotivationcreativity
Certifications
Bachelor’s degree