Senior Product Manager, Commerce

The Walt Disney Company

Senior Product Manager developing and scaling global commerce messaging strategies for Disney's streaming services. Leading cross-functional collaboration while prioritizing data-driven initiatives to enhance user engagement and conversion.

Posted 5/18/2026full-timeSanta Monica • California, New York, Washington • 🇺🇸 United StatesSenior💰 $141,900 - $190,300 per yearWebsite

About the role

Key responsibilities & impact

Develop and communicate a product roadmap that defines the vision, priorities, and measurable outcomes for global, subscriber-focused commerce communications across email, in-app, push, and SMS
Deliver messaging capabilities and features that let subscriber commerce communications scale globally—consistent templating, localization, governance, and safe rollout as plans, markets, and operational rules evolve
Prioritize messaging initiatives using data and key metrics (accuracy, timeliness, billing outcomes, support impact, compliance risk) and set measurable objectives for launches and A/B experiments
Provide domain leadership for commerce messaging systems: event-driven triggers, message content rules, channel orchestration, QA for financial/legal accuracy, and operational reliability across high-risk lifecycle moments
Partner across Legal, Viewer Experience, Localization, Data & Analytics, adjacent commerce domains, Commerce Engineering, Messaging Platform, Marketing Operations, and Product leadership to define requirements and align metrics, sequencing, and tradeoffs
Translate inputs into product briefs and user stories that Engineering can execute
Maintain clear backlogs, boards, and documentation plus proactive updates to internal stakeholders so execution stays aligned during incidents, pricing/plan changes, and regional policy updates

Requirements

What you’ll need

At least 5 years of product management experience
Subscription product experience preferred
Experience working with an internationally distributed digital product
Familiarity with the streaming video industry and understand the different value propositions that all the market leaders offer their customers
Solid understanding of statistics concepts (e.g., hypothesis testing, regression analysis) and UX best practices
Experience using JIRA and other product and project management tools
Excellent written and oral communication skills
Ability to coordinate multiple projects at a time
Analytical thinker with strong problem-solving skills
Ability to make quick decisions to solve complex technical and operational challenges
Familiar with working on projects with distributed teams, making use of technology and process to overcome the challenges of working with remote staff
Bachelor’s degree required

Benefits

Comp & perks

A bonus and/or long-term incentive units may be provided as part of the compensation package
Full range of medical, financial, and/or other benefits, dependent on the level and position offered

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementsubscription product experiencedata analysisA/B testingevent-driven triggersmessage content ruleschannel orchestrationUX best practicesstatisticscompliance risk

Soft Skills

excellent communication skillsanalytical thinkingproblem-solvingproject coordinationdecision makingstakeholder managementleadershipcollaborationadaptabilityorganizational skills

Certifications

Bachelor's degree