Senior Business Systems Analyst

The Walt Disney Company

Support and enhance Disney's Global Intranet MyDisneyToday by collaborating with Enterprise Technology teams. Plan, execute, and deliver multiple projects while engaging with various partners.

Posted 5/13/2026full-timeBurbank • California, Florida, Washington • 🇺🇸 United StatesSenior💰 $97,500 - $137,000 per yearWebsite

About the role

Key responsibilities & impact

Supports TWDC's Global Intranet MyDisneyToday
Work with teams from across Enterprise Technology, and other business units to provide both requirements and development/operational support as required
Be a supporting product owner, feeding into the overall vision, roadmap, requirements and features for a given solution
Assist in writing stories, requirements and acceptance criteria as well as helping with QA
Help partners with microsite/page building and technical support as it arises
Requires strong account management skills and the ability to connect with and lead a wide variety of project constituents
Requires strong business analysis skills and the ability to learn new businesses quickly
Plan, execute, and deliver multiple projects simultaneously
Engage proactively with partners (Internal Communications, HR leads, COEs, etc.) to understand their business, their digital media needs, and identify/recommend paths forward
Define project scope, goals, deliverables and success criteria that support the business priorities
Create detailed requirements documentation, including written specifications, use cases, and data flow diagrams; ensure all parties understand their deliverables
Create and maintain thorough project, product and customer documentation
Communicate effectively with UI/UX designers, developers, and QA staff
Assist with development, testing and weekly deployments
Aid in driving project delivery through effective use of issue and status meetings, work sessions and collaborative influence
Identify risks and roadblocks, and manage effectively
Work to continually improve partner and employee satisfaction with their digital experiences

Requirements

What you’ll need

5 years of project/program management and business analysis experience
5 years of experience managing larger, more complex and cross-functional projects
Previous digital media development experience
Strong interpersonal, analytical, problem solving, negotiating, and influencing skills
Proven success in leading projects from concept through launch and transitioning to operational phase
Demonstrated ability to manage project, departmental and enterprise risks related to projects
Strong facilitation, organizational, prioritization, decision making, and conflict resolution skills
Successful history of customer contact including experience in setting and managing customer expectations
Ability to effectively communicate across all levels of the organization including with technical and non-technical people and internal and external audiences
Strong knowledge of software development life cycles, web technologies, web development and design processes
Experienced in producing thorough, detailed project documentation
Self-starter with high level of initiative; strong sense of ownership and urgency
Ability to identify functional gaps and potential usability issues throughout different phases of product development
Experience in a complex, large-company environment

Benefits

Comp & perks

A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementbusiness analysisdigital media developmentsoftware development life cycleweb technologiesweb developmentrequirements documentationQA testingrisk managementproject documentation

Soft Skills

interpersonal skillsanalytical skillsproblem solvingnegotiatinginfluencingfacilitationorganizational skillsprioritizationdecision makingconflict resolution