Operations

• Reporting to the Operations Manager, the Operations Assistant works with our Operations Team members in support of our daily objectives, with a focus on attitude, efficiency and customer service
• Complete daily opening tasks to prepare for barista service
• Work as a barista preparing and serving specialty beverages from 8:30-10:30 am
• Clean up and restock Coffee Bar supplies upon conclusion of barista service
• Monitor and replenish drip coffee, cold brew, milk, cream, sugar and other supplies (multiple times throughout the day as required)
• Monitor and restock the Snack Bar with bulk and packaged snacks, cereals, fruit and drinks (multiple times throughout the day as required)
• Maintain the cleanliness and presentation of the Staff Lounge by tidying, restocking cleaning supplies (napkins, paper towels etc.), resetting furniture after busy periods (multiple times throughout the day as required), setting up for events and cleaning up afterwards, and packing up leftover food
• Set up, monitor and clean up weekly Bagel Days and Summer Treats
• Anticipate Staff Lounge usage needs to optimize enjoyment and avoid space conflicts
• Act as a first point of contact for inquiries from employees, visitors and service providers
• Cover the Reception desk during designated times, and request alternate coverage from another Operations Team member when other priorities require vacating the desk
• Greet visitors and ensure adherence to security and sign-in protocols, including completing the Visitor NDA
• Conduct visual checks on all floors in the course of regular duties to identify any issues that may require troubleshooting, maintenance or custodial attention
• Inventory and restock bathroom boxes and mini kitchen supplies (teas, napkins, paper towels, soap etc.) on each floor (a minimum of once a week or as required)

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