Senior Technology Communications Specialist
The Walt Disney Company
CloudWordPress
Senior Technology Communications Specialist
The Walt Disney Company
full-time
Posted on:
Location Type: Hybrid
Location: Orlando • California, Florida, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $91,000 - $121,900 per year
Job Level
Senior
Tech Stack
CloudWordPress
About the role
- Act as a communications subject matter expert on behalf of the Enterprise Technology organization for any internal communications on new programs, services, tools, or policy changes that need to be widely distributed to employees across the Company
- Develop comprehensive communication plans for both technical and end-user audiences, from initial research to implementation.
- Translate complex technical communications into an easily digestible, Disney voice for employees
- Execute on multiple communication strategies while keeping in mind timing, prioritization, and messaging cohesion
- Manage various editorial calendars, coordinate and help prioritize multiple communications requests, oversee approvals, and manage complex content distribution.
- Use HTML and CMS skills to create email templates and post digital content; apply intermediate design abilities to edit or produce creative assets.
- Have intermediate design skills, be able to edit templates and images and produce original creative for communications materials as needed
- Create and distribute content for established brands, including D Tools IT, Inside Enterprise Technology, the D Tools IT Newsfeed on MyDisneyToday, the Exec Circuit
- Create, edit, and distribute executive communications on behalf of senior leadership
- Work closely with communications, video, graphics, premier services, and events partners from across the company to develop compelling content for distribution
- Define, capture and report on KPIs/Metrics, focusing on historical trends, themes, and new engagement opportunities
- Proactively find opportunities to further amplify products across various channels to audiences across the company
Requirements
- Minimum of 5+ years of relevant experience
- Background in writing and content creation for communications
- Strong written and verbal skills; able to craft messages for varied audiences
- Skilled at developing and executing communication campaigns
- Familiar with web/digital platforms (HTML, Salesforce Marketing Cloud, WordPress)
- Proficient with Microsoft Office tools (Word, Excel, PowerPoint, Copilot, Forms, Teams)
- Excellent interpersonal skills, with ability to work with all levels and recognize the importance of multiple perspectives and differing viewpoints
- Quick learner with ability to prioritize work under pressure, manage multiple deadlines, and flexibly adapt to changing direction when required
- Innate sense of curiosity, with a passion for new technologies and their implementation
- Bachelor's degree and/or equivalent work experience
Benefits
- A bonus and/or long-term incentive units may be provided as part of the compensation package
- full range of medical, financial, and/or other benefits, dependent on the level and position offered
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HTMLCMScontent creationcommunication campaignsdesign skillsKPI reportingmetrics analysisdigital content distributionexecutive communicationsediting
Soft skills
strong written skillsstrong verbal skillsinterpersonal skillsability to prioritizeadaptabilitycuriosityflexibilitymessage craftingcollaborationtime management
