Analyst

• Serve as the go to expert for Relex functionality, workflows, integrations, and data outputs.
• Lead configuration, parameter tuning, and test scenarios for new features or business changes.
• Translate business needs into system requirements and partner with Relex IT on deployment.
• Provide ongoing coaching, troubleshooting, and second level support to end users including allocation, forecasting, and planning teams.
• Develop SOPs, job aids, knowledge base articles, and training materials.
• Host regular office hours, user readiness sessions, and capability refreshers.
• Analyze outputs to proactively identify exceptions, systemic issues, or improvement opportunities.
• Partner with Planning, Merchandising, and Supply Chain to optimize replenishment logic and inventory strategies.

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